Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@megasellshop.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@megasellshop.com
Thank you very much o.k. I recommend the quick delivery of everything in a good way.
Delivered to Irkutsk in three weeks. Very thin and light scarves. It says that 100% Silk. Coloring as in the photo. Check in the sock. Thank you.
Very nice genuine silk scarf
NTS
Scarf thin, silk.
today they have arrived a very nice silk scarf made of 100% silk for quality and fast delivery and reliability
A beautifull scarf. What you see is what you get.
This scarf is really wonderful. It is very gentle, smooth and shiny. I will wear it as necktie with my black silk suit. This is a wish of my wife. She loves this style. You can take a look at my pics here
Waited a long time! Most likely, this is due to the sale of 11.11, the post of Russia and the new year. Scarf really liked, thin, pure silk, the description is very accurate! I recommend to buy!
Great scarf! Very pleasant to the touch, like real silk. Delivery: from payment of the order to receipt in the post office in "pyateroke"-11 days (to Moscow).
Matches perfectly the description. Lovely scarf. Thank You
The scarf has a tag of 100% natural silk, the fabric is soft, electrified. not long, barely enough around the neck in the loop to tie. to the body is pleasant, light. the parcel came to Samara for a month and a half, the track was tracked, packed in branded and postal packages. thanks to the store, bought at the price of the sale. I recommend the product.
Excellent scarf, very easy. Make It very quickly. Seller recommend.
Quality is excellent Shipping fast It's okay.
The store is very good, reliable. I recommend to everyone. Scarf is very cool 100% quality. I'm very pleased. Thank you.
Very nice scarf, very soft real 100% Silk. Corresponds well to photo store. Satisfied with my scarf, and the seller.
Very nice scarf for men in silk 100% and very good quality the pattern are small flowers, I had not seen well I thought it was geometric shapes. But it does not matter she is very beautiful.
nice not as big as i thought.
Well, very thin cough.
Chic, liked, I recommend, the color in my opinion is not gray, but rather green.