Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The parcel in Kharkiv came 12 days after the order. The cover came perfectly. I recommend the goods and the store.
Super HAPPY quality 10 Thank you very much price
The cover is super! Thank you!
Love it. looks just like the picture and it's really sturdy. it is a bit harder than other silicone cases the 'clear' part is a bit foged, but still nice. dod not contact the store and it took some time to get here (due covid)
The cover is excellent, everything suits!
Everything is fine, the cover has approached. Delivery fast)
Excellent case, I liked everything
Šiaip after
0, thanks so much to store, order shipped quickly. The cover is excellent, went to the Samsung A71, as required. Convenient, the buttons are not tight to press easily. I really like recommend!!!!!!!
top!
Thank you, everything came up, I liked everything
A little big but very good article
Very good material. Fast shipping. Good store
Came quickly enough to Rostov. All holes are clearly made under the phone model (A51). I liked it. To the touch is pleasant. In the photo it turned out a little pale, in real life the color is pink, everything is fine. Thnks♡
bom
I love it, I get there sooner than expected
Thank you. I liked it.
It's of excellent quality, really, of the best I 've ordered for this platform, plus it can even be used rough
Everything is accurate! I really like the phone case :)
I didn't get the product I asked for the refund, very good communication with the store
Good quality cover. access is satisfied
I bought a case for Galaxy A71. The cover came up all the cutouts converge. Was ordered 19.03 came 1.04 delivered quickly!
Came quickly, all as it should
The cover approached very well. The window for the camera works fine. The order is satisfied. It came a little more than a month.
very good quality, looks good!