Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@megasellshop.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@megasellshop.com
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Came quickly 6.05 ordered 19.05 Already lay in the dentist. The product corresponds to the description. I did not communicate with the store.
Advantages $. Shipping is incredibly fast (5/8, 5/14). lighter than its predecessor. Third. Waterproof well (tent inside tissue paper glue, showerhead for most car should not give/hour in the joint the latitude wet not included.). S. sale content for love. Cons $. Inside look beautiful feet. During what look beautiful. Inside look beautiful. S. think than in surprise. But you should look more having very practical and reasonable product certification. Once recommended!
Very fast delivery. Good quality, thank you! I'm going to be on a hike soon.
Very good!! Really fast delivery
Perfect for the price
Fast delivery, the tent looks good. In the area of the legs I recommend making a small awning, and in the end wall cut the material and sew the grid, then there will be through ventilation and less problems with the condens.
Great tent for a very low price. Don't know yet if it is waterproof but very comfortable and fast to build in the sun.
Top material of tent Nylon: 210 T tafetta without Pu spraying, both sides waterproof, hydrostatic pressure about 1000mm. Weight: about 90 g/meter, economy option. Gets wet definitely in long rain (checked). Requires additional treatment with spray water. The bottom of the tent is better: nylon with a density of more than one and a half times, with PU coating, keep water will definitely up to 3000mm. Arc Light quality-bend hard, clearly 7000 al aluminum, which Chinese apply throughout the business and premium segment of products. The weight of the tent with a doughami-600 gr. Without pegs of steel. + replaced with aluminum ring 8 PCs. The weight was 650g-the whole set. I think it's very good for ultralight in this segment of biviks. The seams are all pasted with double-sided tape type Scotch. Stitched in 2 rows with thin beef threads White (this is very depressing).
Super tent. All OK.
Used this on my first bike packing trip. As the fabric is non breathable plastic, the bivy condensates on the inside, leaving you with a soaking wet sleeping bag. On the other hand, for this great price, my expectations might have been too high
720g. I love it.
Tent for mild weather. Easy to build. Rods are bent to fit and grooves on its tips avoid slipping out of rivet eyes. Belts by these are narrow, I don’t know how they will last. Floor is not pvc foil but impregnated textile. In corners seems to be sewed after sealing. Tent might be 10cm higher so it does not touch sleeping bag in the middle. There is enough pegs and wires.
Thank you so Much i received it waiting to use it..
Ultra-light, good workmanship. Recommend.
Very liguera and easy to ride. Good value for money.
All as expected. Price-performance is very good
Thank you
Good product to see in time. I'll probably order
Average seam quality
Excellent item with good finish. great value for money.
Rat. Arrived in good condition.
Todo correcto. Envío rápido
Thank you. The tent arrived today. I saw a tent. Maybe it's very good!
Recommend sprzedawce przesylka dotarla after 9 days from wysylki. Goods very good