Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@megasellshop.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@megasellshop.com
T-shirt Super!!!
T-shirt made of synthetics, but the material is soft. Pleasant to the body. The picture after washing did not change. Malomerit. And the sleeve of the T-shirt is shorter than in the photo.
Chic T-shirt, ordered because the avocadik liked. With the order was not mistaken, the fabric is soft, hidden to the body. I will still order
Very good T-shirt, my daughter really liked
Came for 17 days, the fabric is pleasant, very satisfied with the order
Excellent quality. My parameters. Height 163, weight 60. The composition added synthetics, the shirt stretches and will keep a better shape. But very pleasant to the body. Already washed, with a picture everything is fine. I'll order more. With the store did not communicate, but the delivery was long. To Moscow for more than a month
Cool T-shirt, pleasant to the body
Quickly came, everything is in size. I recommend
T-shirt synthetics, but I like it. Came to Kiev for 15 days.
T-shirt came quickly enough. Cut is good. But, synthetic fabric. Very carefully with it you need to handle in washing. The size of M sat back to back as it should be its size. It was necessary to take more (((
The order did not come. The store returned the money.
Synthetic, sticker glued well
Everything corresponds to the description and photo. Delivery is fast. The image is not a sticker, a quality print. they took the maximum size of 42 Russian, looks like a store's photo-free
The order did not come, opened a dispute until silence
It's okay.
Slow shipping, material is synthetic, colors are not very nice
T-shirt came up in the skirt, although its size S
Parcel Customs sent back, opened dispute, money returned
Quality is good. Sewn well. She sat on the figure. On the size 42 ordered S. but to sit like on the model presented in the photo, you need to take on the size, or even two more. The composition is Cotton
The shirt is great, love it
Very fast, the quality is good. T-shirt soft and print quality
Bellas
Yakinny baby, woven on dotik
The print is beautiful! Also the fabric is very soft, I really like that about the T-shirts. The only downside of the shirts is that they are rather short and tight. Normally I’m a size L with shirts, that’s why I bought a size XXL for the T-shirts. But they aren’t loose like I thought they would be, they fit like a size M. But overall I really love the T-shirts.
Very nice fabric, dense. Print bright, and good quality. The T-shirt took in its size m and it fit me perfectly.