Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@megasellshop.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@megasellshop.com
Everything is super, colors as in the picture. Delivery to Volgograd about 2 weeks
Coarse synthetics, XL size at 44-46 small
The dress is cute. Synthetics, electrically... for a cool summer. At a height of 161 just below the knee. The elastic under the breast, but hides excess at the waist and hips. OG-92, OT-80, OB-101 village is good, but it was possible and more size, but it was not in the dimensional grid. The store is sociable, put a rubber band for hair as a gift. Recommend
Just gorgeous!!! I fell in love, I'll order more
The goods priyshov does not fall .. You're mad!
Very pretty but too transparent
Cute dress, threads do not stick out. The store as a gift put the rubber, in general, I recommend
Thank you, everything has come, very cool
Very cool dress!!!!
Super!!!! All cool!!!!!
For such a price just fine) synthetics, but it looks beautiful, for pregnancy the most
The dress is very cool. Size m on my village is perfect. Delivery 1 month to RB
I ordered L, for my height 170. Very small! Elastic band straight under the breast (((and sleeves near the elbows .. I like the dress, but I can not wear it. In connection with the virus lasted two months
The dress came quickly, the quality is good. But unfortunately did not fit the size, issued a free refund.
Dress Super. The village is perfect. The only thing that does not suit: If you buy protein it terribly shines through. What kind of fun is that? And not the first time I stab a white chiffon dress, it without inner pads and shines through if you put on even protein underwear!
Pure synthetics, sticks to the body. Plus shines through. Sleeves are short. Delivery is very long, almost 2 months. Pleases only a gift in the form of rubber for hair)
Dress liked) delivery is fast. Thank you for the gift!
Otlicinaia platya toliko nemnogo prozracinaia. Tkani priatnoe
I wear S, the dress is butt and electrified. I hope after washing will be normal. Shipping fast
Pretty. Size wear Xs. Ordered s.
Synthetic dress! Sent a small size and other color, but promised to return the money! Waiting.
Dress Super! On height 164 cm size s very well approached
The second time I order such a dress, the first was black with Hearts. Great for pregnant belly)
Beautiful dress, odorless and pleasant surprise was inside. Thank you
Dress class) the store put the rubber as a gift) for the summer the most