Shipping and delivery
We are proud to offer international shipping services that currently operate in Canada & the United Kingdom. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide affordable shipping to over 2 countries Canada and to the United Kingdom.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
2-4 Business days |
Canada |
4-7 Business days |
United Kingdom |
6-9 Business days |
*This doesnât include our 1-2 days processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 2 days, please contact us.
My tracking says âno information available at the momentâ.
For some shipping companies, it takes 1-2 business days for the tracking information to update on the system. If your order was placed more than 2 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time(30 days not including 1-2 days processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youâve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of MegaSellShop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The quality is high.
The brush is good, the cat likes combing it :)
Excellent product, The description was correct. It has very good quality and you can get the fur perfectly.
Amazing comb!
It looks like a picture and works fine.
The comb is super, the tangled hair is clear (we have York and do not like to comb very much) excellent. Thank you.
I bought this brush for my cats, they loved it so much. It's easy to use and it collects so much hair quickly, you don't have to press hard brushing, just a gentle brushing does the job, then it's easy to clean the brush and remove the hair. It's a sort of therapeutic activity. Just get it for your pets. They'd love it.
Works nice
Exact product, great quality for price. Bigger than I expected, so everything's perfect.
Brush is well made, but the bristles are a bit hard for a cat, better for a dog.
Convenient and performs its function.
The product corresponds to the description. Not small, convenient, the button works, the teeth of the comb are quite durable, they do not deform.
Excellent comb. Bought for West Highland White Terrier. I tried it already. It's amazing. Very comfortable in size.Highly recommend it!!!
Wonderful brush, the cat is delighted
Looks nice and works somewhat, think it's better for long haired cats.
It did not work at all. Maybe I am doing something wrong. Perhaps it is the fur of the cat that is the problem.
My cat just LOVES it!