Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
She's so nice. This is love❤
Fully corresponds to the description. Well stitched.
She is a little different color in life, but I'm happy with her anyway!) very nice and even as for its size roomy)
Very cute bag! Thanks!
Handbag just super) very well packed the store, did not crumple absolutely. Delivery more than a month.
All Super
super cuteeee really i love it !!
Beautiful!
The bag is cool! I went to Moscow in 9 days! The quality is super, the smell is there, but it feels slightly, I think it will air.
A wonderful handbag of neutral green color, soft, comfortable size. I want to order another other color
The handbag is perfect! There is no smell, still stitched, there are no scratches. Packed perfectly, during transportation nothing broke, even a handle. The parcel came to the Nizhny Novgorod region in 3 weeks. Seller responsive! Recommend))
Arrived in perfect conditions!
The handbag is perfect! Super! All as in the description. Cute, small, white! For the summer it is.
Good one. The smell is present but not big. I'll wear it.
For some reason there is no iron fittings on the bag holder??
All Hood). Only the size is slightly smaller than expected). Delivery speed to Minsk 2 weeks. Recommend
Exactly like the picture, amazing quality and fast shipping! Very very satisfied :)
Cute but So long shipping.. more than 2 months.
Super, the smell is normal as it was bought in the store of a new bag! Stylish, not crumpled, in general just a bomb! Size as a voluminous cosmetic bag, order will not regret, came a little less than a month waited in the Moscow region.
I love it.
Very nice bag and quality! Very good packaging and very well protected
Is so good qualitatively that after opening Byłam shocked! Recommend warmly!
Came pretty fast. Ordered 13.03 came 27.03. Packed was good. Not wrinkled. I'm happy. Recommended.!)
Shipping to the UK was really quick, only took 10 days to arrive. The bag matches my high expectations and looks 100% identical to the pics. The material is good and the space inside is fairly decent, it can fit my S10 plus. Ugh worth the money. Thank you store :)
Great. 11 plus iPhone climbs, but not free. There was a parcel less than a month. Sent quickly