Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
product was broken. got my money back
The glasses came in a zip lock and in a postal bag with an air bag. Perhaps, so the frame slightly curve, but in general the quality of the goods did not affect
Super, safe and safe.
Came intact, thank you
Goods didn't come
Very long
I am really excited and satisfied with this order. I have never worn glasses that fit me so well. Excellent material quality. Very accurate and helpful store; I recommend him!
Glasses went long, came in integrity, but as if on a child
+++
They are still on a narrower head and they are tight
Cool glasses, sorry about the coronorus I can only walk at home
The size is smaller than expected, although the parameters I did not look :) Quality is good, in general I recommend Large persons can be small
Very good
Glasses went about 2 months, very beautiful, but fragile
Cool glasses, without damage, left about 1,5 months
Ordered in early January, came only in April lol, and the goods themselves are of excellent quality
Cool
Worthy glasses for their money
Bow slightly curves
Excellent glasses, everything got safe and sound.
Walked for a long time, but this is a belmail problem Glasses are plastic, the glasses themselves are thin and flimsy, but for such a price is normal Nasal stops are wide from each other and the glasses are straight bridge on the nose lie, but maybe it's my nose small♀️ In general, I advise
The glasses came whole. For 130₽ straight norms. But China China)))) plastic. But for the photo will suit me
They came broken, I don't recommend them for people with a wide face
Came points to Volgograd exactly a month after the order! We did not think that they would be really "cool" as the daughter said for this price! We recommend if someone decided to make an order!
super