Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Okey, a little too widely, month and a half for recive
I take it three times. Great. Price quality is consistent.
Very satisfied with the purchase. Everything came quickly, the glasses are perfect.
Glasses are just super!
Excellent and stylish glasses, I bought several pairs, all of them are great. Thank you Seller
The glasses are cool. Quality is good. Fully corresponds to the description. I took for a cent and coins.
They came a little bent, but easy to fix! I am very happy with them! It’s well finished and look expensive glasses! Thank you
Points liked, not embroidered, holds well
The sunglasses were delayed in shipping but I arrived them after 61 days. I think it was late because of COVID-19. Anyways, I really like the style. They are big enough to protect my eyes from the sun, but still fit my face securely. They arms are firm and do not feel loose when opening and closing. I like the colour and the darkness of the lenses. They are not polarized but I like this so I can see my phone screen (polarized does not let me see my phone screen). I will be buying the other colour too! Very nice!
Exactly like the picture they are nice and oversized love them
So pretty sunglasses, good quality. Came later than expected.
The product fully corresponds to the description, the glasses are sufficiently qualitatively made despite the price, packing so-so but the glasses were not hurt, for this price I recommend 5 *****
Muy Chulas. Delivered by Correos Express
Due the lockdown it took a little longer for the delivery but it was totally worth the wait, love it
The glasses are cool, came very quickly, sent the goods on April 13, and received-April 30. Super fast delivery to Almaty. Amazing, but the glasses are whole and not damaged. Packing is inside bubble film and all. But the most important thing is that the glasses are OK. Thanks to the store for the excellent quality
Plastic glasses completely, quality for triple. And huge,
Points came in a month. For such a price just super