Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The goods were delivered to Ekaterinburg in 12 days from the date of order. At first glance, the bag is just excellent. Where there are pockets with zippers, this is in the lid, in the front, a pocket on the right side, there is a double main insulation of the inner volume of the bag-as. The back part attached to the back is thickened and quite soft. In the lid, on the inside, there is a compartment with a zipper, for a cold battery. The bag itself is moderately soft. Inside, with a little tension, 4 plastic bottles for 1,5 liters are placed. Great store.
He sent super fast. Very good quality fridge.
Excellent very roomy and high quality made. Frozen 0.5 water and put for 20-22 hours approximately, the ice did not completely melt. The temperature was between 10 and 20 approximately. Depending on day or night. For fishing is perfect. Approximately 1.5L bottles will enter about 6 PCs.
Good quality
It came in time, good finish. It looks robust
Good quality backpack and very fast delivery
Exelent and enters very fast
Good quality, just thought it was a bit bigger, but chhega well to take beers bountifully
Very good product, fast shipping. Everything perfect
Compliant product of very good quality. Fast shipping what to say by which I recommend the store.
Slightly larger size than I expected.
I never got the package.
Very good quality, I bought 2 to save another one because they were on sale by black Fryday delighted I recommend to store Fast shipping
thanks
Very good material. Interior lined with fridge so you can keep cool things and ice. It has a bottle opener on the backpack strip where the shoulder goes! Big and spacious!