Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Unexpectedly, it is easy to spread out and goes back. Looks very decent. Roomy. In the folded position! Super Compact!, weighs little. Now we need to check the case.
Namiot fajny polecam troszkę mały jak na mnie dla niższych ludzi super
вроде все ок.
The tent was sent very quickly. Got a courier. Delivery took 6 days. The quality is very good. I did not notice any damage anywhere. I'll try it in a couple of months in nature. But even now, when I put her at home, I see that the chamber is fire. Recommend.
Unfold and fold May month you five stars Top mosquito net wide with Chinese wind for keeping warm is difficult to As a whole make you satisfied
Norms polatka, only long sent
Packed normally, all whole, assembled, in quality also like normal
I did not check yet!
First impression very positive. Interesting as it will check in fray
Delivery 2 month track did not track tent match description
נראה כמו בתאור .נראה איכותי .עדיין לא בדקתי את המוצר מאמין שזה בסדר ממליץ על המוכר
Never bought she takes water
Corresponds to the description
Long delivery, 2 months. In the rest I join the praise reviews-really light, comfortable, unfolding and assembled without problems, the seams and zippers are glued and stitched securely. And-yes, the bottom is really flimsy. In general, the tent looks beautiful, the bag is also comfortable. I'm happy with the purchase :)
Good quality tent.
Good price/quality ratio. Enough place for a family with 2 kids under 10.
Everything is fine, but with a small defect, a catchy fix, a small hole, I think it's on delivery.
Waited 2 months. It's too long. But the tents cost expectations. Very simple and reliable folding mechanism of the tent. Very good seams. The mechanism pulls the fabric well, in wineless weather you can do without a pegs. Spacious tent.
Tent, class. The son is 10 years old. They went at the end of April, it was quite cold, at night-it was cool in the tent, if the wind was the kapets. For me, not a small height of 182 cm is not enough. I sit in the walls, in the morning all in the dew but do not get wet in It 7 days in two, you can and in Troy, but thin. Total. Tent-for a warm season, if the wind is necessary, a tent. There was no heavy rain, but Rosa did not take it. Norms.
Super comfortable and roomy
The parcel was not sent. The money was returned. Thank you!!!
Идёт долго но своих денег стоит