Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Not yet tested, sewn well
Delivery is super fast in Krasnodar region for 5 days. Of all that there is the best quality, 3 seasons. Message to store what kind of zipper L or R. I now have both bags connecting in one big.
The sleeping bag came from Moscow quickly in a stop. The color was what and ordered, and the location of the zipper, I indicated that it is necessary-left, so it came, for which a huge thanks. My sleeping bag now reunited with another red bag! In the picture they are collected together. With similar m. Only the zipper location is different and color. The length of the zipper is a little, 4 cm, does not match when reunited with the previous bag of the same company, but these are trifles. Thank you!
All the same as the first one.
Delivery to Novosibirsk for 4 days
Excellent sleeping bag, at a height of 184 freely, at + 5 degrees was warm
Delivery Dr Krasnoyarsk 8 days. Delivery to door. Sent to SL day after the order. The sleeping bag is sewn soundly. I'll be testing in the summer. While buying is happy. Seller Thank you
Delivery fire. 10 days to the door. stitched qualitatively. quite spacious. i am 183 cm tall and 100 kg in weight fit. In the shoulders of the truth in the back of the shock. Filler Callo fiber. I think up to 0 in warm trigs can sleep.
Оперативная доставка: посылку получил через 3 дня после заказа. Товар соответствует описанию. Заказывал левый и правый. Состыковались идеально. Продавца рекомендую!
The sleeping bag bought his son. It seems warm should be, but as the wife said synthetics. In the case did not try
The order was 14.04 delivered 16.04. Packing whole. Heat holds 100%.
Cool sleeping bags! For two, just a godsend! Two-bedroom bags are usually much already, but here there is enough room for two and even the dog climbed)) the width of the narrowest place with connected bedrooms is 150 cm. Washing survived perfectly, nothing rolled down.
Recommend.
Quality. Looks warm. We will check in reality at 0 + 5. What is 85 cm, it's excellent, it's more comfortable to sleep. The compression bag fairly noticeably reduces the size, which is also good and useful for transportation.
Just super!!!! Soft. All the Lightning works well. Completely can be unfastened and made a blanket. Husband size 52 Russian, got in quietly and even a little freely. In the Forest did not try, I will add a review later.
I ordered two sleeping bags. One with a right zipper, one with a left, for a zip. The sleeping bags came quickly. The store sent the sleeping bags exactly as I ordered. I'm happy with the quality. Stitched well, the seams do not spread, the zippers are fastened normally.
Vsnn is in stock!
Asked to send blue and Orange so as not to get confused and that connected to get 2 orange but the lion and the right forgive the producer Take not wish 2 kg delivery fast
The goods were brought very quickly-in 5 days. The sleeping bag is warm. The volume is big.
Sleeping bag is good, warm, but sooo big, just huge and heavy. If you take a hiking backpack, then all the space takes in it. Quite incompact, you can not take a hiking trip with backpacks. And also smells like chemicals. Came the sleeping bag very quickly, because. The parcel was sent from Russia.
Eco-friendly store Quality good product Suitable price
Super fast delivery to the door of the apartment. Good qulity. Seller recommend!!!
Really fast delivery, courier to the door brought, thanks to the store sent as I asked (right left, blue Orange) the quality is good
Quality worthy. There is a smell of chemistry, but I think it will fade. Request for related bags, as requested, fulfilled, thank you to the store.
The sleeping bag corresponds to the description, warm and large