Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The jacket is cool, it came quickly, the jacket is probably small, because for a teenager of 14 years just, I don't know if it'll be in the fall. And otherwise super!
Smaller than expected.
the product is perfect. good quality of fabrics. unfortunately I was wrong about the size and the jacket is very small. I recommend this store, he is very friendly and attentive to his customers
Too small for european size. Approximativelly 2 size too small. But very good article.
Everything is exactly like in the picture. The top is made of dense fabric breathable, and inside as a warmed lining. light jacket on cool days in the summer. Looks great!!
Little smaller than specified
The quality is fine, but the size is supposed to be the right one but look less
very good , I recommend it , just be sure to choose a size 2 times than yours
Excellent
Please explain why my chargeable by courier IDR 70.000 padahal when buy free shipping
good quality but a bit too small, the 4x isore like a Canadian Large than extra large
Little came ska, stinks with glue somehow
Everything is fine only in appearance of her in the summer it seems to me to wear very much she is soft and thin and so everything is fine
Bad
Size correct
Good product, according to quality price, though exceeded my expectations
The seams are smooth, neat. The jacket is demetic fur in the hands of no, only a thin insulation. The view is quite decent.
Excellent purchase, recommended 100%
Saņēmu samērā ātri. Kvalitāte laba. Paldies pārdevējam!
I ordered my dad, it came quickly to the Alatyr district, surprisingly .. The size seems normal, but it was possible to take a little more freely. On the approximate parameters took .. Color dark blue, size XL
Nice jacket. Recommend. Good communication with store.
The jacket is very good quality. Does not match the size, very small. I at my 52-54 size ordered 5XL, but the jacket can not even be dressed, so it is small. Size 5XL corresponds to our 48-50 size, keep in mind when ordering.
Good
All OK! Recommend! .................. People do not buy anything in this store Da Da Xiong high quality store-Scouts-the goods do not match the description-the goods are defective.
very good