Shipping and delivery
We are proud to offer international shipping services that currently operate in Canada & the United Kingdom. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide affordable shipping to over 2 countries Canada and to the United Kingdom.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
2-4 Business days |
Canada |
4-7 Business days |
United Kingdom |
6-9 Business days |
*This doesnāt include our 1-2 days processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenāt received tracking info within 2 days, please contact us.
My tracking says āno information available at the momentā.
For some shipping companies, it takes 1-2 business days for the tracking information to update on the system. If your order was placed more than 2 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us withinĀ 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time(30 days not including 1-2 days processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youāve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of MegaSellShop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
My breeder recommended it for my 4 month old Australian Shepherd who is recovering from a broken elbow to keep his mind and training up. I was afraid to would be too challenging for him, but he took to it right away!. He finds all the treats in less than a few minutes. Takes him longer to eat the treats than to find them! It's a great price too! Similar products are twice the price and made of cheap plastic my puppy would chew through in an instant.
So my dog is a confirmed genius- just kidding but she solved this in less than a minute. I thought about getting a more complex puzzle but thought Iād try this one out first in case she wasnāt a genius. The only negative aspect of the product is that if your dog chews up toys she will probably chew up the puzzle pieces. So this is a puzzle Iād recommend using if you are home with your pet. Iāll look for another one to use when I am gone to keep her busy mind occupied.
My Border Collie, Grace, just loves this "toy." Dogs like Grace need constant mental, physical, and emotional stimulation and this thing helps for a few minutes in the evening. She has learned to check index every one, looking for a treat. When she finds one, she not only gets a treat, but she gets our praise. She has learned to use both her nose and her paw to manipulate the rounds. It is well built and heavy enough that it stays in place when Grace is playing with it. Because she still chews everything, after a few games, we take it up off the floor. Wonderful toy and I'm highly recommending.
Super Toy, my dog is LOVES! All so as the description. Toy safe because none plastic components can not get out of design, with this you can leave dog with toy. I am very glad, recommended!
Very funny, sections work perfectly
Entertaining feeder for a puppy, I like it, with pleasure looking inside the delicious.
good quality, arrived fast, dog enjoys it :D but it took 1 min to understand toy and another minute to eat all treats
I work 100 hours per weeks so I was concerned my pups weren't getting proper mental stimulation. I purchase a few of the puzzle toys with the hopes to challenge them when I am home. This is by far one of the best ones I purchased. I love that it has at least 3 different ways to challenge your pup at the minimum. I loved being able to train them on each puzzle part before putting it together and making them do all the puzzles at once. The only thing I would change is to add a rope/string to the white dog bone pieces. My pups, Yellow Lab & Boxer, had problems grabbing it with their teeth and usually ended up just turning the entire thing over which defeated the purpose of the puzzle. I took some 5/50 cord, put it through the hole, then tied a large knot on the top side. Now my pups can grab the cord or the knot and pull the dog bone up and out of the way which I find works much better for the puzzle as a whole. Other than this issue and the high price I love it and so do my pups.
It matches 100% with the description. Very good quality
Everything is super, the dog is happy, quickly figured out everything, continues to look for food for a while after it ended. The bottom is rubberized, but it does not help much
Fast delivery, excellent quality
Very cute toy. My pug was immediately interested.
Nice well made item good for dog to find snacks and eat slowly
My two hounds get bored, and when they get bored they get destructive, so I've been looking for engaging games. I liked that this has "levels." I tried the middle level first. Treats were gone in 10 seconds. I took it away and made it as hard as I could. Put it down and treats were gone in 20 seconds. Then they tried to eat the little plastic bones (okay, so maybe they're not geniuses.) The issue seems to be that this is lightweight and the little bones just sit on top - they don't snap in or attach. So if you have an enthusiastic dog (or two) then it gets flipped over and the game is done. Consider personality.
The package went 29 days. Packed well, no foreign smells. The toy is large, the details move easily. The description is fully consistent. I didn't talk to the store. To buy recommend)
The goods came quickly enough .. whole unharmed Good activity for dogs but my dog personally is not difficult from there to get the taste would be better
Games like fun
looks and feels good. hopefully it will bring some interesting times for my dogs!
My little dog basically sat in the middle of this and then took a nap. He had no interest in this. I gave it to my daughter who has a medium size dog. He went to town trying to get the treats out of the puzzle. He could move the pieces and eat up. There are some extra pieces in case one breaks. You do have to screw them in from the botton to keep them in place correctly.
Super Bowl for dog! Dog has super fun and addressing;) thank you
Very funny thing for dogs)))) but my either Och is smart or that, all found and ate in 3 min))))
My dog LOVES this toy. Even after heās already had dinner, he is still asking to play. I am uploading new video bc itās much better now that heās gotten familiar with it and understands how it works.
Nice toy. Plastic quality, colors as in the picture. The buttons are too easy to move, the dog eats everything in a minute. Good size. Loved this product! Kept the pup entertained for longer than other toys. Helped build up her confidence and co ordination . We used training treats, dog biscuits and frozen water & fruit.
I love my dog more than life itself. Heās a rescue so not sure of his age. We think 15 (going on 3). Bought this puzzle hoping he would have fun and use it. Had no clue how fast he took to it. Heās not the most āintelligentā so I wondered but he got the treats so fast. He hasnāt used his paws yet to move the pieces around, just uses his nose, but heās doing it. Everytime he gets one I cheer for him and his tail wags like crazy and he continues on. He love his puzzle. I canāt wait to get him more so that he will get that brain going when Iām at work during the day (even though heād probably play with it before I am even out of the driveway)
I wasnāt sure if my dog would have anything to do with this. I put treats in it and set it by my dogās bed. I adopted him after he was rescued from a hoarding situation so he really hasnāt had toys to play with. Iāve had to teach him how to play with them. I noticed the freebie treats were gone one day and checked the rest of the puzzle. All gone! I was amazed. Filled it back up and left it for a few days. Empty again. Now Iāve watched him do it and itās so funny. Iām going to try to get a video of it. Heās a 15lb chiweenie. Half chihuahua half dachshund and much smarter than I gave him credit. lol