Shipping and delivery
We are proud to offer international shipping services that currently operate in Canada & the United Kingdom. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide affordable shipping to over 2 countries Canada and to the United Kingdom.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
2-4 Business days |
Canada |
4-7 Business days |
United Kingdom |
6-9 Business days |
*This doesnât include our 1-2 days processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 2 days, please contact us.
My tracking says âno information available at the momentâ.
For some shipping companies, it takes 1-2 business days for the tracking information to update on the system. If your order was placed more than 2 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time(30 days not including 1-2 days processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youâve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of MegaSellShop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good toy, a bit hard to fill up
Puppy loves this treat ball!
Most durable ball weâve found
Great ideas for entertaining the dog. He's had them for a bit and he's torn up a side of one of them after a few uses but the rest of the ball is still intact so it's still okay to play with
I'm always looking for toys to keep my food-motivated dog occupied, and this one is a winner! I can stuff pizza crust pieces in the spikey sides of the ball, and I've found that small greenies style bones can be stuffed into the middle. She has gotten pretty quick at pulling everything out, but putting a greenies bone in the middle still takes her some time.
Its durable, strong, and keeps pups busy. If your dog loves tennis balls they will love this ball too!
Great Entertainment for a bored dog!
These are the best chewy toys we have found!!! They are awesome!!! We fill them with dog treats and cheese, and the dogs are completely engrossed with them! I put them in soapy water when they are done and easily clean out the grooves. IT is awesome! We bought two more sets! We absolutely love them!
Perfect ball for fetch, chewing, and play
This type of ball is my dog's favorite. I have a 60lbs boxer pit that has a strong enough bite to eventually rip up the ball, but so far so good. The design allows her to chew and massage her gums and cleans her teeth. It's also bouncy, which is great.
Mini Schnauzer Approved!