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Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
The product long time but arrived Good communication store
Very nice, good job !
The goods did not come, but the status of the order for some reason became "delivered". Opened the dispute-a full refund, the store did not mind.
Glasses very good finishing, arrived well packed worth what the store sent the boxes.
Very helpful recommend
Over 90 days of delivery, but still came. Glasses are high quality, as described.
The glasses didn't come. Money returned
Otworzyłem dispute to the present day none goods ordered in January return cash register got but not polecę this shop other items from other dochodzą
ok
good
Well-received Corona was waiting too long because of four yo
The glasses are pretty, just like the description, it takes a lot to get there.
Thank you
Hi Good afternoon, I just got the glasses today, and it's in perfect condition, thank you very much, A greeting
The store did not acknowledge my complaint to the first glasses (scratched glass), he did not even answer me at all !! But I liked these glasses, so I ordered another one, they are already OK.
They didn't get me and I ran out of time and I applied for the return, a week later they came to me, I filed a claim for lack of information. They gave Me back some of the money and the quality of these sunglasses is magnificent.
Już druga para. Polecam git
Insulting-last time glasses came in branded packaging, and these in cardboard shit-for a gift does not fit at all
Very cute, good wearability
good product recommended
All whole but packed in carton only
nice, thank you
ok
Excellent glasses, took in black, look bomb-free
As described.