Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@megasellshop.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@megasellshop.com
Good dress, only the waist is high, the quality is excellent, a little thread stick out
It's very good, thank you store.
Did not really like it
the material is almost transparent :(
On height 170 the length is not very good, the armhole is too small, unfortunately, wearing is not comfortable
The goods did not receive, but the money was returned
Delivery 62 days. Movement was tracked. Buttons are not unfastened. This dress. The height is not more than 162 cm, otherwise the waist is high. Corresponds to the description. Sewing neat, fabric-cotton. But I'm not delighted, somehow the chest is Ivy. On a large size you need good recesses for the chest. For the house in the heat will be good. Thanks for the rubber.
Product very medium quality, over the pictures a lot nicer than live
For slender and skinny
Very satisfied with the dress! Quality is super. The material is pleasant, not synthetics. At a height of 165 cm below the knee. Better, of course, to wear with light underwear.
nice summer dress. very long delivery (ordered 14-02-2020, delivered 27-04-2020)
as in the picture happy with my order
I am very pleased with the dress. Well sewn and quality material was used. The sizing was accurate, I will be wearing this dress on repeat throughout the year. Thank you!
3XL perfectly village at 52 size
Good cotton stretch dress _ Sarafan. I recommend to buy. As in the photo. There are strings, but it's not difficult to cut. It came in 42 days, I'm happy
In the photo, the fabric looks better and denser than it really is. The fact that it did not hold the shape. It's just chiffon tight and loose. At my height 162 cm waist is higher, almost under the chest, but does not reach. Disappointed.
Great dress. Size S fits this Polish s. Shipment 2 weeks to Polish!!! RECOMMEND
Bright red cotton beach dress. For a sunny summer just right. Description fully corresponds. Thank you very much to the store for fast delivery and gift.
Negavau to Ko tikėjausi, medžiaga nėra iš pačių maloniausių, tačiau pakenčiama, dydis atitinka, priglunda tikrai tvarkingai, Labai patogi, tačiau siuvimo kokybė tragiška. Spalva ryški, bet Kad suglamzyta Tai Netas žodis. Kasdienai sunesiosiu, bet y žmonės neičiau.
Overstated waist, if I could try on in advance-would not take
Good sundress, cotton, but it was necessary to take more, XL on the chest 96 cm cramped, height 168 cm, 60 kg. Delivery to Krasnodar 18 days, track tracked
It came quickly, in 2,5 weeks. On the parameters 85-73-92 ordered M, bolshevat at the waist, it was possible and S. The material is cotton, ironed with an ordinary iron is not very good, you need a steamer. The height of 158 below the knees is about 10-15 cm.
Just a wonderful, light and beautiful dress. Sits straight on the figure. I advise everyone, for the summer is very good❤️
Well... here the sundress ordered my daughter to myself... and I will say that the thing is so... a rag... And for him, this price is expensive. The store, however, thank you and recommend (everything is well packed, a gift inside, and the parcel came to Sochi for 13 days)... I will write a review after washing, although I see it...
The description corresponds. Delivery is fast. Looks good. In Russian 50 size and height 168 cm came up.