Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
second one ordered. works well.
good. works fine
He came quickly. As in action I do not know, because. I ordered my son.
Shipping fast. Quality is worth its money.
It seems that everything is good (works)
The order came even earlier for 5 days all intact store recommend
Минус - он шёл 2 месяца!! Но по внешнему виду претензий нет. Выглядит очень стильно, узенький, аккуратный, как я и хотела. Был упакован в аккуратную коробочку. Как проверю в деле, дополню отзыв
Reliable Seller. I recommend
The goods arrived quickly.
fast delivery. look very fine
The goods are the same as in the description, came in 20 days.
Prishol lightning as if at the Post Office lay 2 days after the order Navid norm works checked immediately
Delivery to the Arkhangelsk region and did not take a month. The goods are norms in fact, but most importantly: it is not 10 K M. ah
Just as described
The parcel came quickly. the goods correspond to the description. Charges normally.
супер быстрая доставка до двери курьером. упакован в картонную коробку качество материала отличное. заряжен был на 20%. рекомендую продавца, ответственный и оперативный
I came to Moscow literally in 3-4 days. Was charged for 2 lights out of 4. the work has not been checked yet. Light, compact.
Very harocho
ok
Very quickly delivered. 10 days. Courier to door. I took it for headphones. Quality is super. I recommend the store!
Very fast delivery I'm davolna
Very long delivery .... Like a charge holds ....
The goods did not reach the specified period. Excreta Tol dispute when the protection of the order ended. I asked you to extend the days for 25 protection. The store asked to close the dispute and wait more. I didn't dare close the dispute once the defense was over. The site AliExpress decided that since they did not fit in the delivery time, then you need to return the money. In the end-returned money, and the goods somewhere stuck on the way.
Fast delivery, all in working order.
I went very long, the protection period was already out, but he still came. For 200₽ with a coupon is normal. Seller Thank you