Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fast charging? Not know (and am using with a adapter 18W), perhaps the cable them… Not know but in 54 minutes was 14% to 45%, if u think fast ok, but I dont! Bought 25-04 and arrived 10-05, arrived and fast!! Gave it 4 stars by price, fast delivery and being TD working, but it warmed slightly my cell. Tested with Samsung and TBM carried good, not just for iPhone (but see and ask if your will charge). Summarizing... worth? If u not hurry to charge and want comfort in HR sleeping or is at work, just put up and charge (in his time), worth the price.
Loved, not charge fast, normal charges, but worth too, nothing phone cables
Perfect, you will do your job. I thought it didn't work, but it works perfectly on my Samsung Galaxy Note 20. At first I used it with another cable and it didn't work, either with the case that isn't Samsung's original, so be very careful when using other cables or covers. With the cable you bring and without charging case perfectly. Very fast the between, 10 days has taken me to reach my home in Spain.
Product OK. Well packed. Working perfect.
Charges quickly. Not always from the first time sees the device
Works VG
Mi not 9 Pro. Not want to charge
awesome
SUPER RECOMENDO O VENDEDOR, SUPER ATENCIOSO, ENVIO SUPER RÁPIDO, SOU CLIENTE FIEL. RECOMENDO.
Super recommend the store, super attentive, super fast shipping, am loyal customer. Recommend.
Very nice and good quality. Arrived very fast, 20 days after the order. Recommend. But it would be better if a accompanies only cable.
Looks normal, works, but the phone slips on it! norms, satisfied!
Very comfortable thing.
How fast does not charge. But 12 tyblophone charges confidently. Of the shortcomings on reaching a full charge is turned off and in the morning can be slightly less than 100%
Received quickly very light I'm a little afraid of the quality because it seems fragile but loads well for the moment.
Product same as described. Works. Good store.
Only regret that have not sent the cable for charging the battery!
Very fast delivery. Good quality product. Samsung S9 is charging very fast. It is very easy to use.
Otimo produto.
All very well and quickly.
The product looks meet the one described but I didn't get still way to try it
Bien
100% recomendable
Just one con: at night the LED is very bright
Super! Works on Apple 11pro and Samsung Galaxy S10! Love this