SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of megasell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivery 2 weeks to Siberia. Packed only in a package, in places broke (naturally). I stung a bag brutally, 5 days on the balcony did not really help. The lining rushes like a wrapper from candy, but it is necessary to pay tribute, tight. The seams of the pocket are outside and are not processed .. On the bottom of the outside there is a drop of glue, small, but glitters like a diamond)) in general, a normal bag, but for small jambs took off the star.
The bag is visible. Very neatly sewn. Delivery to Belarus 1 month)). Very quickly for our country)). 11 days on tamodna in Belarus. The quality is very satisfied, the volume of the handbag is also. The store sent everything quickly, the track was fully tracked. Who loves canvas bags, do not doubt, you will be satisfied.
Excellent bag, coronavirus lights up)). Nice colors. Recommend!
Bag, has good quality. It looks original. Liked it
I really liked the bag! Description matches. Came very quickly, prim. 10 days to Krasnoyarsk! Great store!
Very happy, it's as described
The bag came very quickly. brought the courier. thank you very much. the bag is good. Quality. not bright color muffled.
The order was received the next day after payment with home delivery! It was my first purchase on AliExpress. I really hope that the next orders will also please me. Essentially: the description and photo of the bag is fully true. Good fittings, quality locks. Very satisfied with the purchase!
Super fast delivery, from a warehouse in Moscow. The bag is beautiful, without flaws, light. Interfere with the laptop (13D). Strap adjustable
Class. everyone is happy
All OK. Pilecam
thank you Friend for Sending item fast great and nice for a Gift for a woman! i think she wiil be happy
Excellent, roomy bag, came quickly, I recommend!
Thank you store! Bag as in the picture, durable, really liked. Delivery is fast. I recommend!
That's the second time I 've asked for your purse. I love it, very good quality and fast delivery
I am very satisfied of this Bag. On the Side is the Seam not so properly processed, otherwise easy and practical.
Super
Lovely whole bag of good material.
Thank you! The bag is just as expected. Good quality.
I like it, gual as in the photo to gegantes before the tab. Thank you.
Excellent bag, hollowed, all zippers work well, very roomy, A4 book climbs and zipper fastens. There is a long strap included. Came very quickly, in a week.
Very good quality bag. The seams are all neat. Many offices. I am happy with the purchase. Later I will add a photo.
All right!
Quality bag. Shipping generally lightning. To Arkhangelsk 10 days. Super.
Super Bag. Delivery to the apartment.