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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Thank you! Very beautiful and high-quality bag, but the packing is lame-without filler, there were creases, I hope that it will align ....
Smaller than I expected but still a gorgeous bag.
The bag came good, expected the worst, of course I'm not sure that the real skin, but still good quality
Slightly stinks of rubber :))) and in general very satisfied. A handbag came quickly. The store sent a keychain as a gift.
Cool As expected)
When delivered, it was crumpled in the folded form. The color is darker, there is no lining, the strap is not removed. It came very quickly, but a little wrong there (most likely a mistake of Russian Post) In general, satisfied)
The bag came crumpled! Although she asked the store to pack better. And it smells terrible.
Good Shopping
The bag is cool! Well packed. Delivery is exactly a month. A little with a smell, weathered on the balcony in a few days. Accessories of course hilenkaya, but for such money will go. Let's see how it will be worn.
Wow! Not spodziewałam up so well qualitatively made handbags. Is troszkę less than the auction and has more beautiful color live. Recommend to everyone, if the zastanawiacie. Inside handbag have zipper and small pouch. Parcel brought Courier, wiec super.
I liked it, very interesting, made well, there is a little smell. In size on promotional photos it seems more than in reality
It is not as big as in the photo however it is still very beautiful and of great quality
Top, very pretty now to see in the long run! I recommend it
The bag just liked me very much. The quality of tailoring is good. No smell. threads do not stick out. The color corresponds to the picture. The store Thank you very much. Product and shop recommend.
Cool, a little crumpled, but I left it full and she was rock smooth. Delivery is unrealistically fast)
The bag looks chic in life! Roomy, beautiful.
The goods are good, the bag came slightly with creases.
Awesome and high-quality bag. Very roomy and soft.
The bag is amazing! Very high quality and color fairy tale) came in 4 days!!!!
Very satisfied
Beautiful bag with beautiful finishes. The seams are clean. It seems just a little smaller than in the photos but otherwise it is very beautiful
Smaller than I thought, it seems bigger in the photos
Cute bag, all as in the picture, stink quickly left
Good bag. Has inside pockets and a zip. Just a little smaller than expected :) About the size which could fit a tablet. The colour is lovely. Received in two weeks.
Very pretty, well made