Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Gorgeus! It fits perfectly and I love the material!
Loved the product.
Good quality, no thread. The length is 171 cm decent, the ass covers well. Would be better size L at 46 size, the sleeves are very wide, sewn.
Before Tyumen for 23 days! A wonderful robe my wife really liked. Size XL to Russian 46 villages freely. To the robe is attached a belt, on the inside of the robe there are additional ties. Everything is super! Seller recommend!
Strongly electrified. For those who like natural cotton, will not work. The fabric is smooth synthetic.
Priyshov dressing gown for the city. Tsyliy, tsyliki sleeves anchos to stick out, it is possible to put down the ashes of the land. Yakyst for the Taku of the norm) with the store was not satisfied.
Bathrobe a little shines through, the fabric is rough, do not flow, I think it should cost 300 rubles no more
A beautiful robe, in life a little brighter than in the photo
Lovely feel to the material and seams sewn very nicely.
Bathrobe to super. But be sure to wash 60 degrees before wearing, or it is strongly electrified to the body
Because of the post of Russia did not receive, the store returned the money, there are no complaints to it
Did not received, but money refunded
Good quality I recommend the store it is reliable it arrives a week earlier. Thank you seller
Very long shipping
Beautiful, good quality and shipping without setbacks. I ordered a size L and use here in Spain a 38-40 pants and I measure 1,63, it's perfect for me. My sister took it from me, I have to ask for another haha
Quality is normal. Some threads stick out, but the seams are strong. For its price-everything is super.
Nice robe. Seller thanks for the fast delivery
The order came quickly, but the color of the goods does not match with the photo ....
I get the product well before the date, it's like this in the description, I recommend good store.
Beautiful color, neat seams, very good dressing gown
Thank you, everything is super.
Great product, especially for such a low price. M size is a bit too wide for me, but not a problem, I will wear it loose. Super fast shipping! I am impressed how fast my order arrived!
Delivered in 12 days. Amazing! Silk robe, rostovka, width is normal in size. Sewing quality is good.