Shipping and delivery
We are proud to offer international shipping services that currently operate in Canada & the United Kingdom. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide affordable shipping to over 2 countries Canada and to the United Kingdom.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
2-4 Business days |
Canada |
4-7 Business days |
United Kingdom |
6-9 Business days |
*This doesn’t include our 1-2 days processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 2 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 1-2 business days for the tracking information to update on the system. If your order was placed more than 2 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time(30 days not including 1-2 days processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of MegaSellShop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Smaller than I expected but looks very good quality
We already used them and were satisfied, like our pet. There was no smell of rubber and we needed to just rinse them to start using.
I am very satisfied with this order. It is very comfortable in a car or somewhere out of house to have it. I would recommend it.
I thought it was a little deeper. Use for small dogs.
Great size for smal dog, works very well and the color is exact as on the foto.
Great quality, perfect for going on hikes!
Well it looks great, plus a perfect size, very happy with the purchase
size Is perfect for small dog :) material Is good quality And strong :)
Really nice. Bright colour. I am satisfied
Very confortable when out from home for longer time. Good quality.
It's all right, it's bigger than I imagined
I really like this travel silicone bowl. The quality seems very nice. I oredered 3, they are very light and they do not smell at all, wich I like. It is not very big but I think it is sufficient. I liked it so much that I think I would order some more as gifts for my animal loving friends.
good quality. no complaints
Small but very good for camping or traveling with dog.
An excellent bowl, I'll order more, for trips the most it is, very convenient, it folds easily, it turns out compact, you can fasten it in a backpack and so on