Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@megasellshop.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@megasellshop.com
Excellent
The goods are excellent. But he was on his way!
The store fed breakfast for three months, in the end the goods did not send
Unfortunately not doeholo, but the money was returned
I love it. Excellent quality
It's very pretty but I think it will last very little
Ocenj dovoljna!
Went more than two month opened the dispute money returned
The wallet didn't come. The money's back. -1 ball for the fact that the store without agreement extended the protection for another 30 days
The goods are not priyshov, and the goods turned
asa si asa
Really nice
Très contente
Because of coronavirus, delivery took 74 days. At the same time, the purse was not damaged at all! Stitched surprisingly excellent, nothing to complain about. Even the tails are burned! The color fully corresponds to the description. The size of the wallet is large, with a man's palm. Inside there are 4 compartments for bills, 8 compartments for plastic cards, 1 compartment for a cell phone and 1 compartment with a lock for small items. Quality at altitude! A hand strap is provided. The tail and Bunny are still attached to the lock tongue. In general, thanks to the store and the store dedomon bags store for the goods! 15stars
Ordered 17.02.2020, received 24.03.2020. In Tashkent, packed in a puffy bag, during transportation nothing damaged, the track was tracked in China, with the store did not communicate, for order in Uzbekistan write to Telegram @ grandshoppinguz 17.02.2020 Yilda буюртма kildim, 24.24.03.2020 Yilda oldim, paketga uralgan, yulda шикастланмаган, track кузатилди кузатилди, sotutchi bilan езишмадим, Uzbekistan оolaman, Telegram @ езga ezin
Just like in the picture. Quality norms, but oilcloth. Skin, or even leatherette do not wait. For its price a great purse!
As the picture
Goods not doszedl
The order came, thank you!
A good purse, the smell of extraneous was not, the seams are even
Excellent
It took a long time.
Everything is super!
I ordered two wallets: pink and blue. Pink got. Everything corresponds to the description, and the blue is not. Opened a dispute. The money was returned. The store is excellent, I take not the first time
Perfect item and identical to the photo. Usual delivery time, 2-3 months