SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of megasell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent gloves for autumn! I recommend.
Still missing. They got lost somewhere along the long road like many of other stuff I ordered.
All according to description
Delivered quickly enough. Packed. With birochka) I hope to last a long time. I took the size S, but a little too big. But less still No. But the size came correct.
Everything is super, as if my own skin :-)
Gloves are good! They look like nothing, a few days I wear while they arrange. Of the minuses only that in Volgograd went 2 months!!!!!!!!!! It's a full 3,14 people. Ordered in late November, came in late January
Very thin, cold hands even at + 2
Very good and quality gloves
Look at this! I ordered the second pair of gloves because there are the best quality and the best salesman. I recommend. Thank you.
Size m on my small hand was too big. And so everything is fine. With smartphone work
Very good store!Good quality!Thank you
Hi thanks for the product it is gorgeous
Satisfied, skin soft
Product excellent جداً جداً. Packaging excellent جداً. شكراً
Very nice gloves, chique and soft! Gentlemen like that! Thank you, good price also!
Normal quality, I order the second, the first lost
good but slightly big
Very happy with these gloves.
Everything is fine! Everything matches! Quality is excellent! I ordered a third pair! Friends will see that I'm wearing gloves on the phone yuzai immediately asked to order! I recommend to all the product and store!
Surprisingly in Novosibirsk came in 23 days. Quality at the level, in appearance natural leather, there is no protruding thread. All seams are qualitatively stitched and straight. The smell of gloves is genuine leather. I think up to-15 degrees will be the most. I chose the size of the table. One is not a big minus that the palm is narrow, the gloves are slightly big ..... but for such a price it's nonsense)))) you can take))))
Gloves of beautiful workmanship, warm. a long hair at the fingers, but it will go down in the long. Look Ensure. Fast and neat delivery. Top purchase.
Chic!! Comfortable and high quality
Good quality. Touchscreen works.
Good quality gloves. Delivery three weeks. I recommend the store.
Soft leather and warm, i got the S and it was just a little bigger than I expected