Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Quality on the outside inspection is excellent, do not complain. People above 180 may be too tight. It's been in two weeks.
Packed on conscience, already in two bags of pupurykh. Got it, got it, got it. Tent super for your money, I recommend. Weight 2,75 kg.
Tent of good quality, everything is included.
The tent is at least 3 times more expensive than the premium segment. Delivery from China as fast as possible, up to Tula 4 days. Excellent store, I'll order from him the same mats!
The tent is great. One adult, a teenager and a first-grader slept. There's enough room. Blown, not hot. Materials are quality, pleasant to the touch .. The store is decent. I advise everyone!
The tent came sooo quickly) to the store Thank you very much!
The tent came to Irkutsk very quickly. About 10 days. Honestly surprised by the materials, everything is on top. The tent is worth its money. One but, in the video review of the blogger had a tent in the case in the form of a herma, I.E. On top of the twist and snap, burn the same just a lace. But I do not plan everything exactly in this case to carry, already bought Germany with 3 ties. By weight 2.700.
Nice tent. Packed with cases soundly.
Order, received quickly. The review decided to write after checking. The tent is assembled easily, all pegs, hooks and loops in the set, zippers all work. The skirt is quite high. With an increase of 185 cm plus a pillow, I put normally. There is a hook, small pockets, there are mosquito nets. In general, the tent is satisfied.
The tent came quickly and in full configuration. No complaints. The place inside is just over 1.9 meters in Din and 1.3 meters in width. The console allows you to sit quietly in the tent without bending your head for a low person (1.7 m). The goods are absolutely satisfied!
Took a tent without a skirt olive. Order to Krasnoyarsk Shol 8 days. The store said they will sell stocks in Russia. Before ordering, ask where the tent will go, if you need time. The tent weighs 2579 grams along with all 12 pegs, two large arcs, one small arc and three covers: from the tent, for the pegs and the other. The weight of the large arc is 227 and 230 grams, the weight of the small arc is 59 grams, the weight of each pegs is 14 grams and one weighs 13 with something gram. I don't think you can make the tent easier. Covers are very false. Except to find lighter pegs, but these and so quite weightless, as aluminum. The seller is responsive. Always answered. There is a small stain tinted on the inner tent. Apparently in the warehouse for a long time lay. Perhaps there was moisture at some stage and a yellowed place. It's not scary. I'm 166 well placed in a tent. I can check for 2 m man. For two people comfortable, but I'm not sure that another dog will fit there without losing comfort for 2 people
The tent is just super!! Easy to Assemble, high-quality accessories, husband and son are satisfied. It's been 10 days. Recommend!!!
The tent was brought by the Courier sdek to St. Petersburg in 4 days, all super pegs and arcs are aluminum
Packing is very reliable. It came to Ivanovo in less than 5 days.
I liked it, there is a smell, I hope it will air.
Delivery to Moscow is super fast-2 days. In general for such money tent Oh how good. Double entrances (cloth + mosquito), fastes, reflective elements, 2 mesh pockets inside. Weight 2500-2575G .. Twice weighed on kitchen scales and different indicators. The tambors are spacious at the most free point of about 60 cm. And the backpack will fit and shoes. The color of the tent is pleasant for the eyes, something so gently pistachio. There are also remarks. The top of the tent on the small third arc is so tight that the zipper of the entrance is diverging, it can be seen in the photo. Tent width 130 cm, not 140, can of course on the ground up to 135 cm will stretch .. It's hard to say. The decision to connect the arc is a carabiner-disputed, it would be better to just do a lace. The carabiner is uncomfortable and rather tight. And that I really did not like: a tambour if you throw it back just with a tie to the loop, well, Kamon .. They could not put an elongated button in there as at the entrance to the inside tent .. 4 buttons for the whole tent and would be just chocolate.
Its money is definitely, reached in a week, packed very well, took the third option with a dome, where low to the ground, any shortcomings or jambs did not notice of course, there are constructive moments in it where I would implement them differently, in two places, and so a very healthy tent, was very pleased.
The tent corresponds to the description, the quality is good.
All as in the description, delivered from Russia in 5 days, the packing is excellent. Thank you store. Only put in the room
Nice tent. I'll try to unsubscribe.
Looks good. let's check
The tent is great! It is worth every ruble, excellent accessories, the quality of the material, quickly assembled and disassembled, the pegs are really not so strong, but it did not spoil the impression. Everything is neatly stitched, it keeps the heat well. Places are enough for three skinny people) thanks to the store!
Tent good delivery to Bashkiriya in 4 days thanks for the tent and fast delivery success to the store.
It came quickly. The quality is excellent. I'm ordering another one.
According to the first impressions of a decent tent, the only negative in my opinion is a very thin bottom, I did not expect that it will be so. I advise the store, the delivery is fast.