Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Small. The indication is so tight that it is almost invisible in the afternoon.
Excellent charging, came whole, not a single scratch, I'm well packed. I can not say that it charges super-fast, but quite enough. For example, a phone that charges 50% in half an hour, it will charge the same number of minutes for 40. The thing is good, sent the link to friends, now we are waiting for more such)) I hope, will live for a long time!
The thing is working, the phone charges overnight. But it makes it sooo slow. I use only at night, for my three hundred.
Everything works, the product is light-weight, Samsung 10 actively charges. IPhone 11 pro slower, I use more to add a review
Everything is fine, everything works, quickly, thank you
Shit full does not charge
For 250₽ norms, through the cover does not charge, but this is expected for such money!
The goods came quickly, corresponds to the description, works.
Works. Heats up.
Everything is timid
So far it is working
Charging looks very beautiful, actually because of the design and ordered this. Works. On the speed of charge, I can not say anything yet)
Good charger, ordered already 2
Very good.
Заряжает , на сколько быстро не скажу , ставлю на ночь . К утру тел на 100%
Can't tell for sure if it outputs 15 Watt. Looks good.
The goods are excellent! With 11iPhone works fine! 12 days delivery. Super, I recommend it to everyone.
Fast delivery Works as advertised. No instructions. Durable? - Time will tell
It's okay, it works.
доставка быстрая, работает исправно
Everything works, as in the picture, sending and delivery is fast. Thank you store.
не работает
Super delivery, thanks, in the work has not yet checked
For some reason, does not charge iPhone 8
Works, charges.