SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of megasell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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US Dollar ($)
I waited for a long time, but it was worthed. The ring is beautiful and the store is great. i highly recommend!
Beautiful ring! I'm so glad
as described, looks great, all exactly as asked. thanks.
Delivering fast. Outside inserting other stones engraved the rejecting. Besides recommend for zybkość lead
Very satisfied with the quality excellent not the first time I order from this store ordered two things received as a gift earrings
Stones are very small
The stone is very small
Item as described, I suggest, thank you
Very beautiful but hard to adjust
Darker than it looked, but nice
Beautiful
It shines very little is very matte and gives quite a size
Received in 52 days It's arrived well, it's for a gift and, although it's adjustable, it seems a little big to me, because it's not an easy ring to adjust, we'll see. Otherwise, it's as beautiful as I expected and I'm sure this gift will have an excellent acceptance, custom details are always a hit I recommend it
The gems are not the same color as picture and there was a scratch beside one gem
The ring is beautiful. But the very thick probably busts hard to change the size. It's written correctly. The stones are very small. The ring went a month and a half
the color of names should be in black color and more visible but its ok for
It’s perfect!! Longer shipping due to Covid-19 but the ring is amazing
it's not shine ,could see the glue on the stone
Resizable, love it, store available and gentle.
The rings are beautiful but I ordered num 6 and the ones they sent me are very big, they get out! :(
Finish well not be up to seven bike rim
the material is sharp!
I asked without rhinestones (on the previous 2 orders were they there within 1 month finish) unfortunately sat there called holes on the spot where the rhinestones had, so very ugly ring now
very good
Always again