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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
The description is accurate, everything is in place, the Stones do not fall off, looks good. It's been a month. Fast. Advise. As a gift put earrings of carnations in the form of pearls.
Nice but low quality
Very beautiful
Good shiny necklace and earrings
Beautiful! I took it for the wedding, I liked it very much) I recommend)
Too happy the rendering is great and a little gift in addition merciiii
Silver a little white but great result given the price. I recommend it
I didn't get the items. I received a wool cap instead, but the store gave me a full refund.
Charming and very beautiful decoration! Slightly less than expected, live very refined and touching! The store put still as a gift cute carnations! Delivery to Peter 2 weeks! Thank you seller!
Very beautiful set, looks beautiful on the neck.
mooi
Delivery is really fast enough. Jewelry ordered for the wedding. Quality is good. Very beautiful
Ok
All as in the picture, very beautiful, also cute earrings as a gift
All as in the description
Thank you, the order is satisfied, everything has come, well packed and delivered to the mailbox. As a gift from the store received earrings in the form of pearls) Thank you very much, I recommend!)
The goods came quickly. The necklace and earrings are very beautiful, more beautiful than in the photo. All the pebbles are in place. As a gift put the earrings of the pussets. Shipping fast. Everything is very well packed.
hermoso
Thank you very much for the necklace. Chic!!! It's been a long time, but nothing. Order, do not be disappointed))) photos are not attached, the daughter took very quickly (she is delighted, bought at graduation to school)
Packed excellent store sent quickly seller recommend spouse liked
After wide 2 months pass within
Looks very nice. I also got a free pair of pearl earrings. That's a good surprise.
The description is correct. In Chelyabinsk region came in 43 days. The order went through Latvia. Packed well. The store put a souvenir-stud earrings white pearls. I liked it.
Fully match the picture
Very beautiful looks. The store put a gift. Thank you.