Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
good stuff
I order not the first time, I like everything very much.
Fast delivery. Expected good quality.
Goods received. Packing whole. Trusel norms, after washing, the color did not change.
Super store. Sent the goods quickly. Already several times I order goods from him. Everything is super!!! Chinese 5XL is perfect for Russian 52. Quality is excellent, natural cotton. 100% recommend seller!
Came quickly, sit normally. Later I'll order more!
top
Debt delivery, but generally satisfied. I buy not for the first time, the quality is satisfied.
Excellent quality. Fast shipping.
Everything is fine!!! Liked.
On height 190 and weight 90 took 4XL. slightly too small, it was better to take 5XL.
I order a second time, very good quality and wear. I recommend. Thank you!
merci
Good quality, size approached
Very good ! Thanks !
Ordered 01.11.2020 came 16.03.2020 to Peter
Good Trusel, I take 3 times already to my husband.
It came quickly to Barnaul 24 days. Excellent melting, good quality material and tailoring. 5XL in Russian 52-54. Thank you store, I recommend the product
Good quality, the material is pleasant to the body
And death is no more honorable than that which you accept for the bones of your ancestors, for the Temple of your gods.
Good quality, size match
I take the Trusel of this company for not the first year. Excellent quality!
I received the goods. It came very quickly after dispatch. Thanks!
Not 100% cotton but came very fast
Order received in Moscow for 39 days. The store sent the order in 29 days after payment. In fact, the parcel is delivered in 10 days. Panties are quite good but thin. I ordered 5XL for a weight of 107 kilograms and a volume of hips of 113 centimeters, in general, on my ass panties sat down as for me sewn. And for a long time I probably sent by the fact that in the hand sewed and repainted lichal on my ass.)))