Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
quality is great! better than in mango
Beautiful glasses❤Super prezentują up
It is difficult to spread the branches of the glasses of the frame .. Hoping that it passes .. Otherwise very beautiful .. My husband wants to steal them from me
A little hard to close and open
Great. Thank you
Cool glasses, very light and comfortable.
The glasses are really good but I dropped the score because they put the sunglasses in a plastic back, put them in a mailer and by some miracle they weren't destroyed in transit. You should ship sunglasses playing Russian Roulette. You should be lucky to be able to wear the sunglasses when they arrive.
Went very long, somewhere six months. But they came safe and sound. And just by the summer. It's very good not to pick up the face
The glasses are cool, as in the picture) they went a long time ago. More precisely, sent them for a long time, more than a week
Great store. Great quality and fast delivery.
Cool glasses! I advise everyone
Wonderful but unfortunately long shipping
Came skewed and with stains, like a solvent that is not washed.
its reali big but its ok. nice sunglasses
Glasses went for a long time, such as in the picture, but the plastic on the souls and the frame is very thin and soft enough, near look at its price. Glasses are large, but the nose bridge is narrow. Packaging is a simple package with pouches and film. But everything is whole, there are no scratches.
On the big head
thank you i received my order and I'm happy no complaints whatsoever
The product is as it appears in the description, very good
All OK! Indicate this store
product came in late but well recieved... and loving it.