Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Kimono chic, to the touch very pleasant, in itself very beautiful, got very quickly, I recommend to everyone :)
The parcel came very quickly, some where the threads stick out, the quality is not as I expected. Over size size for my size XS sat perfectly
They're very nice, good work, a little late arrival, but they are detained in several places and until the different institutions, they. They give the go good, very good @, salesman, grateful and happy and I definitely recommend, 5 very deserved stars
The woven m'yaka and priemna to Thil, there is no evil smell. I'm old, I'm old, I'm old, I'm old. Bachu thilki one minus, with a belt niyak does not creep to Kimo, just an ocremo. It's easy to get here. All Bulo Dobra is packed, came for 2 types
Very pretty narzutka Material Super For this paseczek Size oceniam for S and small YARDS Shipping fast Nicely packed Recommend
The fabric is transparent and very light, it is packed well, in a special bag, there is a belt Drawing is good, quality and clear
Very satisfied. Light material and true to size
It came very less and according to the sensations and measurements. On the growth of 163 knee-deep. There are no complaints to the material and print. Money returned
Kimono is not just "one size". And a very small size, almost Children's on the Russian size 40-42, no more.
I cannot assess the speed, because of the health alert situation everything is stopped, but they extended the protection period every time I asked for it and they were answered very nicely.
looks amazing
The parcel was one and a half months old. The fabric is good, but there is a smell.
Oh, I did not regret at all that I bought this wonderful cardigan! Only for the second time in my life has replenished the wardrobe with such a thing) A couple of days ago I bought a kimono shirt (no idea what it's called), also very cool! Looks cardigan cool, the touch is also pleasant, the picture is bright. It seems to be dimensionless, but you will not say that it is large or, on the contrary, small. With top and leggings/shorts will look the most! With the delivery of special problems was not, although a little strained notification that you need to confirm the data during customs clearance. But it seems nothing difficult, so I can safely exhale-as a result, I got the goods without problems on my hands. The product was neatly packed in a bag with a lock, no damage was found. For the photo in advance, I apologize, I already folded inaccurately. But, in fact, I have no complaints. The only thing-you have to wait a long time for the parcel, but what can you do) Thank you store!
I ordered at a discount, because of problems with the border, the order took quite a long time. The quality is excellent, the print is clear. But keep in mind that if the hips are more than 100, then when you wear it will open at the bottom. The store is sociable.
Synthetics, pleasant to the body. The smell disappeared after the first wash, the image is clear, high-quality.
In general, fire is a thing! You can also wear at home, and on the street is not ashamed! With jeans, shorts, leggings, generally Super! My height is 160, expected to be longer!
Pleasant fabric, so that it was the length as in the photo, then you need to be 160 +-. Everyone is happy, it was a little more than a month :)
Thanks for the kimono! Everything matches
Quality is good. Thank you.
The second I ordered haori from this store is quality at altitude. Long (height 169, about to the knees ± 10 cm, did not measure), light, in the summer I will wear. Sleeves just below the elbow, wide. The picture is clear quality, the belt is included.
On height 173 length just above the knee, generally satisfied with the quality. You can also wear a robe and as a cape summer with shorts and tops in general, the fire looks)
The parcel came very quickly. Coloring and quality as in the picture. The dimensional grid corresponds. Was satisfied)
I put 4 only for what is highly electrified. I do not know how to behave after you process the tool. Quality is good.
Wife Liked
Very beautiful, all as in the photo!