Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful bag looks very sophisticated
From the bag is delighted, very decent and looks elegant, took to a white trouser suit, the length of the chain is good and short, I recommend
Just like in pictures
Many thanks to the store! The order came very quickly. I needed a handbag for the event, I was very worried that I would not be able to get it. I asked to send the order quickly and, thanks, it was sent immediately. So everything came on time, very beautiful bag. I'm just happy, the service is on top. Seller recommend!
This is a very beautiful bag! The most beautiful bag I 've ever seen. There was a little scratch on it, apparently because of the delivery, the store made contact and returned some of the money, which is just enough to correct the defect
Very nice quality
Excellent quality, fast delivery
Better than in the photo, beautiful bag for any event, fits mobile, the purse and keys without problems! Bring a short chain and a little longer. The shipment took less than a month to Spain.
She came after all. In connection with the situation in the world I thought that they would not miss. It's worth it. The store well promised me to send it as the situation will change and kept. Chic, just super.
Delight!!! Great handbag!!!
The purse is beautiful. Thank you very much.
I ordered January 9 and I received it on March 20, no explanation from the store
beautiful, even bigger than in the picture. I love it.
Look nice ^^
Very nice pouch bigger than expected
❤Best store. All in time. Excellent quality
This bag is absolutely beautiful and looks exactly the same like in the picture. I recommend this store
Leather is so smooth four key ㅎ ㅎ pavement with duplex as tightly as send high jump or glittered creates ^^
very nice just what I wanted
Chic handbag! Thank you very much to the store, asked to quickly send a handbag for the event! December 25 ordered January 8 came SMS from sdek, to choose the delivery time. I bet 10 stars!
Nice surprise!!! Super elegant and soft feel I'm ravie
Very beautiful handbag! Free shipping by courier. The chain is relatively long, so that the high girl will fit) thanks to the store!