Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@megasellshop.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@megasellshop.com
Very nice and comfortable, good material!
beautiful
I took it like a T-shirt, 50 size is not enough. But I'm in the process of losing weight, so by the middle of summer it will be good. It came quickly. Packed well. Thanks store
It just took a while to come. But it was so worth it I love it!!!!!!!!!!!
lovely dress, it looks exactly like the picture and fits according to the given measurements. the fit is great, very comfortable to wear - is just shorter than I expected, so I might wear some activ shorts underneath. the material feels like the common plasticy-smooth material you get for most shirts and dresses. the print looks fantastic, so I'm very happy with the dress!
Thank you store very beautiful I love very fast you are very kind
Troche mala
For me, very tight sits, more like a long T-shirt. Synthetics. Transfer...
The parcel was on the way 1,5 months. The product fully matches the ordered, size, color, print, all as it should. The seams are even, there is no third-party smell, I ordered a dress for my sister, she is delighted. In general, I shop from this store not the first time. The seller is very attentive, responsible. I recommend the seller and the goods too. Dnepropetrovskaya Oblast, Ukraine
magnifique
Fabric synthetic (
Bien
Kaka in the picture. Good qulity
Pretty
I 've already loved it. It's come to me after waiting a lot of time for it and telling me the store that I 'd already arrived and had it at my home address. Nothing had come to me but good that you know this COVID19 thing is late.
The dress came quickly. By the size of what ordered. pleasant to the body. Stretches. I recommend the store! Still I will order dresses, I liked it!
Excellent.
As it appears in the description, correct size, and very comfortable!
It took a month to reach Volgograd. Quality is good. Thin, pleasant to the touch material, the composition is not written anywhere. Moderately shines through. I took the largest size for the house so that it did not tighten. On OG 91 from 70 to 95 is normal.
Come little muí
On February 3, the store sent the parcel to the Post Office today March 28. The parcel was tracked partially. The order is very satisfied, the seams are even, there is no third-party smell. Size took "M", my height is 162 cm, chest circumference 88 cm, waist 67 cm, hip circumference 90 cm. I like the dress. I did not communicate with the seller. I recommend the product too.
Very good dress, quality, stretches to 48R. the store is sociable, sent quickly. I recommend.
Very nice and it looked great on me. He arrived in a month and two weeks but I loved it
Good quality I like it thank you very much
Nice. Take one size bigger.