SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of megasell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The color has nothing to do if I had known I would not have spent my money to avoid
All right, thanks.
Beautiful bag I recommend. Thank you store for the little gift. Am Satisfied
This is the fastest order delivery of all, what I did on Ali-ordered April 17 was delivered to the entrance on April 21. The bag of course is not genuine leather, leather only hanging turquoise on the chain, but in general, that I wanted-a capacious bag, with a long strap, with several pockets, wide opens, in short, comfortable, but beautiful-this is already another question, rather just everyday. Thank you
Superb as in the picture very, beautiful practice
The bag is cool, comfortable. thank you. Only there is a smell unpleasant. the store 5 +
I took it for a gift.
The bag is wonderful, everything as in the description, received in 5 days, the courier brought home. Thank you to the store, I will order more
Very nice bag
To Chelyabinsk, the parcel was 30 days. The bag is great. Thank you
Thank you, I liked the bag, qualitatively made, delivery 11 days.
I really like thank you store
It took sooo long to get this bag. But finally, it has arrived. It is very stylish, nicely sewn, beautiful colour, convenient handle (I like the shorter handles which allow carrying the bag on the shoulder, so the bottom of the bag arrives at a waistline). A small drawback: I don't like the lining of the bag, which is thin, "hard", and makes noise when one touches it. But maybe it will soften with time? Overall, I strongly recommend it.
The bag is excellent, my wife really liked. They write about the smell, but there is almost no smell, ordered delivery from China, sent from Moscow, reached in 8 days. Seller and bag recommend.
Everything is fine
Très belle finition
Roomy
recu rapidement
Handbag yakisna, ale present a juicy chemical smell. Treba dovgo chateki, shchobb Vinh vitrivall. Delivery trival Maje two city. To the goods of enslavement.
thanks
Very well packaged, according to the description.
The bag is good. Quite roomy. Ordered on February 27, came on March 6. Just for the holiday. Order from Russia. I recommend to buy. Seller thanks!!!
I liked the bag. Roomy, the threads do not stick out anywhere, the lining fabric is durable. The bag is sewn neatly. The bag was delivered in 11 days by courier. The store sent the order an hour after payment. I recommend this seller!
The parcel came very quickly store I recommend the wife will look up the review
Everything is clear, fast and high quality. Recommend 100%