Shipping and delivery
We are proud to offer international shipping services that currently operate in Canada & the United Kingdom. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide affordable shipping to over 2 countries Canada and to the United Kingdom.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
2-4 Business days |
| Canada |
4-7 Business days |
| United Kingdom |
6-9 Business days |
*This doesnât include our 1-2 days processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 2 days, please contact us.
My tracking says âno information available at the momentâ.
For some shipping companies, it takes 1-2 business days for the tracking information to update on the system. If your order was placed more than 2 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time(30 days not including 1-2 days processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youâve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of MegaSellShop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I bought two of these leashes; one for each of my dogs in neon orange and yellow. Both leashes look bright and vibrant during the day even when they're not turned on which I love. During the night, both colors (yellow and orange) are clearly visible - the yellow shines more of a green when turned on but i'm fine with that. I got many compliments on the leashes! It has a soft padding for your wrist and grip of the leash as well.
works great--very visible. It's a little stiff so it's not as discreet from the dog's perspective as a nice thin leather leash. The stiffness occasionally causes it to pop up in front of my dog, making her want to chew it. Glad I have it for those wintertime evening walks. I've used it many times over the last few weeks and have not had to charge it yet.
We have the green one and it is so excellent! Our labradoodle is the coolest dog at the dog park and all the owners constantly comment on the least and collar of the same color! Just charge up on the USB and press the button to indicate which level of "flash" you want and voila!
There are really friendly customer service. I had a lot of questions and it all was answered. I recommend buying here! Definitely!
My husband and I often do not have a chance to get a run in until after dark, and our black dog can be hard to see in areas that aren't so well lighted. This solved the problem!
I am so very disappointed. I loved this leash and the concept and safety it provided.
People tend to drive double the speed limit and drive through stop signs in my dark neighborhood, so cue the illumiseen. I switch between a normal leash during the day and use this exclusively at night. The batter lasts a while, ive had it for 2 months and still havent needed to charge the lights. It's durable and holds my 50lb puppy fron charging at deer, although i wish the wrist grip was a little softer.
We bought this for our son after welcoming their first puppy into their home. He lives in a busy neighborhood with a decent amount of traffic. Heâs had countless people stop to admire his leash( and Lab puppy of course) and inquiring as to where he got it.