Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
When climbing lighter nicer
Looks good, don’t know how strong is it as it looks thin but hopefully will do the job
Received very quickly in a few days! A priori the product corresponds to my expectations! The bag looks very practical and very light I put a small foam mat for the back and comfort.
Nice, thank you very happy.
Good product and good shipping time.Recommended
Very good product recommended
Fast delivery SBER logistics backpack good inside dust or something similar to dust in general slightly dirty inside, except for this all Super)
Excellent product, impressed with its quality
Foldable with is expensive as one, product is glittered listen. Cloth even moderately thick and...
Roomy
An excellent option for a spare backpack. Folds, all pockets and compartments on good locks. I liked it.
Of the pluses, sending fast, the backpack is really light and compact! But it is not as big as in the picture!
Summer iron simple acid for optimum. goooood
Nice backpack. Multiple pockets
all best. superfast shipping
On March 24 I ordered, on April 8 I received. The backpack goes in a case, on which two slings with fastos, you can attach on the backpack mainly, in the inner pocket of the Hoba 33 cm * 23 cm. The backpack opens almost completely. I'll check.
This is really a very nice rucksack. Straps are long enough for a very big person. The color is great, also the manufacturing and all the many options and details. All buckles and zippers and straps seem to be well thought out and of very good quality. For me, it feels like a surprise gift to handle and inspect. Most loving review I ever gave :)
excellent quality. convenient to carry.
Good quality, fast delivery
The material is thin, but really compact, the backpack itself was not enough
Very flimsy, in the forest would not take To work, the EAT will go.
Backpack looks cool, as sprawdze field it opiszę more accurately as with its durability
Great product. Recommend!
Delivered very quickly!!! Backpack satisfied! Of course the materials are very thin, but it should be compact! By the capacity, in general, you can even put a Moto helmet, but the zipper will not close. There is a compartment for papers, or a laptop, a separate small pocket and 2 side under the bottle.
Заказ приехал быстро. Рюкзак великолепен! Именно то что хотел. Описание точное. Рекомендую. Спасибо продавцу.