Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I liked the cover
Muy bonito el color y la textura
The parcel came for 5 days in Moscow all the holes clearly match the pleasant to the touch I buy the second case from this store everything is fine!
The color is lighter than in the photo, the longest delivery, and so everything is OK, the quality is excellent
Very good to cover, fits perfectly, good to shock resistance, soft to touch but with very good grip, does not slip.
Good case, but too long shipping. Ordered on February 12th, but received on April 4th.
I ordered 2 cases, came quickly. Very satisfied, soft plastic, pleasant to the touch. Inside is a soft lining. I sat down perfectly. Thank you!
It's been a month. Very pleasant to the touch, madly like. There is one thing but, smells like glue I hope to weathered) while this is the most favorite case, if the smell will fade, I will wear most often all that I have
I liked thank you very much I'm glad
The cover is good, the color is not bright, as if the chalk is colored, gentle to the touch, delivery two weeks before Tyumen.
Slippery
Great case! Sat tightly, the holes match, the buttons are pressed well. The main thing is rubberized and does not cling to the pocket when you get it!
Very happy!
The quality is good, the buttons are well pressed, but wide, slippery and uncomfortable
Good case, fits well. Silicone is perfect level of hardness to flexibility. Only issue is with the iPhone 12 case the home button pushes down too easily. Constantly accidentally shutting my phone off or taking screenshots
Quality matches, soft beautiful
Delivery about 2 weeks in Chelyabinsk. The color is the same. The cover is cool, perfectly sat on the iPhone 11. Not slippery. Pasted inside the magnet-reliably sits on the holder in the car.
The cover is disturbing the flash and the camera
Very satisfied, confused only that he is more than usual. But I hope, better for sewn.
Good qulity
Good quality but wrong color
Well, for a very long time I drove
Fire
Charging port is just to small
Small defect but good