Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
спасибо большое продавцу. отправил товар быстро и доставка быстрая. чехол сел на смартфон отлично все прорези совпадают. качество отличное.
Thought it is double-sided, that protection אמורה be 360, but this is only one piece, on the back of the device. Seller answered ואמר שככה it should be and it's yes יספק protection well screen, at least בנפילה.
Хороший чехол, но он не прозрачный. Есть мелкий текстурированный рисунок.
Amazing. My phone fell a lot of times and nothing happened with my phone. It sticks super good on my iPhone X. Love it!
On the case there were some points (
Product arrived yesterday congratulations, arrived very quickly the picture failing to put but cover is beautiful and good.
Fast shipping. Thank you.
I did not communicate with the store, the cover is very steep, the quality is at altitude. I recommend, I got to Ukraine for a week and a half
Very cool cover, tight, delivery to Kharkov for about a month
Very good quality. In the corners it is somewhat thicker and thus prevents falling from hitting the glass. It protects the mobile well and when they call the phone when the flashlight lights up the housing.
Thank you to the store, the case was delivered quickly, everything is OK, I recommend!!!
Thank you store
good product good quality
Come quite fast, no problems what so ever.
Fast delivery, good product.
A good cover for your money. Went sooo long. Ordered in early January, received in mid-March
Really good condition
But there's only the back