Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Received 21 days after payment, quickly enough. Bag without defects, buttons are all serviceable, the seams are even. White color is closer to milky, warm shade. Very successful main material-durable, wear-resistant, and at the same time velvety and pleasant to the touch. The lining is simple, there are two small pockets for small things. Handles are narrow, but do not twist, do not deform. I have these bags already in six colors.)
Arrived soon is like the photo good fabric and it has lining inside
Very cool shopper, for your money just top. Inside there is a compartment for small things Recommend
All is just fire
As I expected, at first when I opened the package I thought there wouldn't be a large notebook but it fits perfectly.
Exactamente como en la foto. El material del bolso es bueno y el bolso es muy espacioso y utilizable. Muy recomendable! Tardó un poco pero al final vale la pena la espera
It's the second purchase! I love this bag
отличная маленькая, как я хотела
The material is great and it’s really pretty! Loved it!
Замечательная сумочка - отменного качества, их у меня уже 4 разных цветов. Она не большая и не маленькая, очень мягкая и комфортная на лето, легкая, не кашлатится. Рекомендую!
Happy with my purchase! Exactly like the photo.A fashionable handbag.
Ordered the 7.7 received the 3.8 fast. Always very satisfied with these bags, it is not the 1er and will complete my collection with the yellow that should arrive. Super Bag
Excellent bag, quite roomy, strong handles. Inside there are two pockets for small things. Corduroy tight. But it is worth patting before the toe) came in 20 days.
I liked the bag, odorless, light, color as in the photo. thanks to the store, I recommend.
Good bag, nice quality, suitable for study, holds A4 format, threads do not stick out
Very cool. From pana. Ideal for winter.
I love this bag, it holds so much and is a beautiful corduroy. I get lots of compliments
Shipping 20 days. long shipment was for this star picked up. The order came corrected, all as in the description.4 orders are in one parcel, so and came fast, it is delighted .. store recommend. thank you.
Good bag but delivery time so long.. 2 months...
Really nice quality wise, took around 2 months to get here and got no updates on where it was