Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@megasellshop.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@megasellshop.com
Excellent dress! I recommend to buy! material and seams are all well executed!
The dress is super! I order the second time. The first for yourself, the second for a friend. At 42-44 the size of M. Fabric is good. Sewn neatly. Thank you!
Delivery 3 weeks. Stitched qualitatively, the material is pleasant, quite dense, does not shine through. Usually I wear the size S, my parameters 88-71-93, took S. I sat down well, but if the chest is bigger then it is better to take M. I'm happy with the purchase.
beautifull
A good thing, dense material, did not expect for such a price) parameters, approximately, 82-65-90. The top sits tightly, after the chest freely. Length slightly above the ankle, on height 164.
The goods are not priyshov, the store returned Groshi
Dress 100% cotton, dense. I ordered the size focusing on reviews. Sewn neatly, after washing has not changed. On 1 tag is written made in Indonesia, on the other one is in China: D
Cloth is dense, good quality!
Very cool thing, thank you to the store)
The dress came very quickly. The fabric is good, something similar measured in the COS store, but there the price tag was about 9000₽) comfortable and stylish dress
Very cool dress. Seams do not stick out, dense opaque Cotton
Ordered on Friday. They already delivered it on Monday. The dress is excellent. Looks stylish)))
Excellent dress, the fabric is dense. Size matched.
Nice dress! The quality of the fabric is excellent, the threads do not stick out, there is no smell. It came very quickly to the Samara region.
Awesome dress, the quality is excellent, dense. I liked it very much
Excellent.
It took too long for the pandemic but it came well, size m was perfect.
Chic quality. On the postpartum tummy took M, although I wear 42.
Incredible! One of my favorites, looks expensive, sits perfectly. I'm delighted.
Nice dress! On the size 44-46 Russian (og-94, ot-78, ob-101 took L-the village is ideally not tight, but free, but emphasizing the figure. The dress is slim.
Nothing special! Just a long T-shirt with a cut. Without delight. Quality is good Cotton
Nebloga, typewriter juodos sp. tikejausi intensyvesnes .. Atrodo LYG tuputi Jau "nuskalbta".
The product fully corresponds to the description. 1 durable cotton, in the summer it will be comfortable, as the fabric is quite thin and pleasant to touch. 2. no smell 3. my height is 161, 90-64-97. I took M, because I wanted an oversize effect.
What you need! Excellent dress!!!
The dress is super. I ordered the size with. On my parameters 81-60-84 is excellent.