Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very precise
Unfortunately, the goods did not arrive. Money back. everything OK.
Thanks to store for this very useful for springtime jacket!
Kurka came mega quickly in 18 days. At 176 and 56 kg, XL is too big, but we still grow, we are normal. Sleeves are not white, the color is a little yellowish, but also not critical. In general, the purchase is happy. Recommend.
XXL for 90 kg just right!
Demou very deliver the product
As in photo
It's perfect. No sticking thread!!! Inside a very cool lining-soft! The skin is soft! I advise both the store and the goods! Ordered XXL-for an athlete with a height of 180 cm and 79 kg (wide shoulders).
Great store! Item as described!
Excellent!
The jacket came a month before the Tver region of the quality of the jacket very good took 195 weight 102 XXL perfectly as for me shiita :)
Took 3XL a little more with a height of 180 and a weight of 95
Not this size but you will be for whom other
At a height of 183 and a weight of 89 kg came up perfectly. Based on the store's table. Quality exceeded expectations. The jacket looks cool and sits on me. Let's see how to behave when wearing.
The product corresponds to its price.
Got the jacket! Quality seems to be good, the only lining seems that warm but in fact, ordinary! And the color is not yellow, but more mustard! The seams are all even!
Very thin, the zipper is a little jammed.
It's fast, packed in ordinary package, thank you very much for efficiency, recommend!
For your money, very good... Cute, the truth is not very clear of what is made of. But it looks full ....
Everything is perfect! Beautiful appearance
good quality as value
The jacket came to the Khabarovsk Territory for three weeks, the quality is good, sewn neatly, I really liked it, just for the spring. I wear 50 size, height 177, weight 78 kg. XL came up perfectly. Great store.
I recommend to buy. Very convenient to store cards. Shipping fast
Jacket cool, szla niecaly miesiac. 3XL 188 cm 86 kg troszke for Duza.
All as in the description, stitched qualitatively