Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The quality of the goods is excellent, the size corresponds to the table.
4XL Height 184 weight 94 Came up perfectly, a good jacket
Goods received!
The jacket is normal, my husband likes it. Height 175, weight 86 kg. Went for a very long time, maybe because in the country quarantine coronavirus
The goods came in time. Everything matches
The jacket is of good quality. On height 188 and weight 105 4XL fits perfectly. The only negative, torn pocket) wrote to the store, he returned me half the cost.
It took a long time for the parcel to arrive but mostly epic after the parcel was shipped from the country it got stuck because of the virus covid 19. So I do not know how much it is the store's fault but the package came as beautiful and complete as I wanted and ole Just as I ordered Thank you very much to the seller.
I liked it. Not enough, but there was no larger size.
Ordered on April 5, received in St. Petersburg on April 21, bought for 1746 rubles. On my dimensions 176 cm, weight 72 kg and 48-50 size, the jacket liked, sat well, maybe it was necessary to buy a larger size, but not a fact. There are two internal pockets, external zippers rubberized, ie with water protection.
4XL at 54 size only fit. The quality is quite decent. Recommend.
Everything is super! The goods are true. The store is sociable and always replied to SMS. The only negative is oooochen long delivery. Recommend
Thank you very much to the store)))
Did not come jacket, ordered before this jacket this, excellent all right came, something with the Mail the store sent but lost on the way. Opened dispute in 60 days seller did not want to refund money, in the mail, I was told that I needed a check that he sent and paid to start an international search for the parcel, seller did not provide me check, according to the decision of aliekskumpress returned the full amount for the jacket waited 70 days somewhere in general, You can order I think I just got it.
The jacket really liked, for height 170(52-54), ordered XXL, with the size is not mistaken, sat perfectly, delivery surprised, for 2 weeks. and already was in the mail! to the store of success and prosperity!!!!!!!
France
For a child of 12 years, height 155 cm. Sports physique (hockey player) just right in width of shoulders. Length of sleeves with stock. The quality of tailoring and material is good, sewn smoothly.
The jacket is excellent, in size, the delivery is very fast. To the Volgograd region in 9 days!!! Thank you to the store and good luck with the trade!!!
All approached took 4 XL. Height 182 weight 110 kg
The jacket is of good quality, but thin. Light Demi-season thing is not for Frost.
Good, warm jacket! On the chest 122 size approached!
The jacket is cool, but small, took the size M, my height is 165, weight 59, this store should take XL, two sizes larger
The jacket is super, all as in the description.
Corresponds to the description, later I will add.
The jacket is made qualitatively, the size corresponds to the table. Light, looks very good, very comfortable spring jacket. Thanks to the store for the quality goods. I recommend a very high quality youth jacket.
Except that the post of the Russian Federation after the arrival of the parcel to Moscow sent it to Yekaterinburg, and then to me the delivery is lightning fast. Seller recommend. At 190/86 took XXXL. Red Jacket in color does not match the color. She's more of a burgundy, nothing to do with red. So-sold and now got black. Jacket-Super!