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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Beautiful scarf. Worthy of a Zara. I love
Very soft and warm
Everything is fine, only rolls terribly)) the scarf without pellets remains, they all turn out to be on the coat. And the look of the coat becomes just disgusting)) when I read the reviews, I thought that the garbage, I can cope. But now I understand what really hinders this fact. Therefore keep in mind)
Good packaging and good received in a fantastic condition.
I ordered it for my mother, she really liked it!
Shedding creepy but cool
It's love)))) scarf just super! Made qualitatively, does not smell anything. Soft and gentle-just a fairy tale)))) the color is excellent-suitable for everything. Delivery is fast. I didn't see him shed, so I can't say anything about it.
He's just massive and cool. Sheds the truth as much as possible, girls, you will walk hairy. If you, like me, it does not bother, then take without doubt
The scarf is very large, soft and beautiful. Rode for a long time, so arrived after the end of the buyer's protection. I opened the case for insurance, but the goods still came, which I am very glad, so I returned the money to the store after the closure of the case. The seller is responsive and the goods are super quality, order boldly!
Very satisfied with this purchase. The scarf is very warm, soft and voluminous as I wanted.
As in the photos taken by customers, the quality is mediocre, as color and style very good and chic
it took two months and a few days to arrive .., I like the item, it's nice
The scarf is excellent, but the delivery is very long. About 2 months in Kiev
vry soft and warm!
Scarf is just super!! Huge, soft, a little climbs, but not much. Let's see how it will be worn. Very long delivery, more than a month in Mo. The order was satisfied.
I took it as a gift. Quality is good, corresponds to the description. Protection 60 days does not work. Received the order later. If ready to wait, order.
Good
Slow ahipping. Great quality! Love it ! Just as described, actually better in real life. I recomend it!
Super soft and comfy but sheds a lot
Amazing
The order was made 30.11.19 took at the post office on January 18, 20. I 've been wearing it for almost a month, a very cool scarf, soft, voluminous, pleasant to the touch. Very comfortable, warm and cozy in it, especially in cold weather. A little rolls down, but nothing terrible, you can walk a typewriter from the spools, and it will be like a new one. For such a cost a very decent scarf. I recommend, thank you!
Scarf Duja class, great and quiet, through the new saint of the vines Duja dovgo to Mene nadsilavym, ale Duja resembled yakyst TA tsyn
Beautiful scarf, soft. I ordered it in November, I thought that in December I would give my mother for the new year. I only came today. 3 months delivery is a pleasure rush. In Odessa is already warm and it is not needed, the next year already (I'm upset
Excellent scarf, a little faded, but eventually stopped. Purchase is happy!
To Moscow delivery month. I order a third scarf from this store. I am happy with the purchase. Warm, soft