Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@megasellshop.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@megasellshop.com
Bag Super! The first came with a marriage, the tongue was sewn not in the center, it was very noticeable. The store offered to send a new bag without any extra charges. Excellent service and quality!
I reached exactly a month. I thought the handbag would be more trapezoid. But she took as a gift, not critical. Apparently, she was sent over. Straps decide, looks good)) Well, you need to understand that it's not so big, notebook do not put it to stay straight)
Strong smell. The rest of the norms
Cover pouch not balance left right, but, it neat stitching good
Top bag, came in 2 weeks
Ordered on March 1, was in Almaty on May 7. The bag is well sewn, dense. Nice little baby. Fit: glasses without case, phone, purse for small items, car keys and antiseptic 50 ml, docks on the car, a couple of cards. Fabric strap is short, with chain strap is long.
Miniature Handbag
The bag is super, neat, came very quickly, 1,5 weeks before St. Petersburg, chose delivery in five near the house. Super!!
Good bag Expected the wide strap would be longer Has small defect
Handbag is good) but where the white decor at the seams is like dirty .... Came not crumpled, for such a cost is excellent. I shoot the star only because of the dark traces on the white seams
Excellent bag, for summer what you need. Small, but roomy. The necessary set will enter without problems: phone, keys, purse, napkins, some little thing. Easily fit sunglasses. It's good that two compartments: the keys will not scratch the phone and so on like that the coloring is not monophonic. In the set there are two straps, but I ordered a belt separately. On Ali a large selection of interesting fabric straps. With this strap, the bag will look more expensive. Very satisfied with the parcel and the speed of delivery, despite the universal quarantine. The store sent instantly. 5 +
It took a long time but it was worth it.
Smell of a bag, dirty bottom of a bag
Delivery 3 weeks, the bag did not like, Krivo sewn the decorative element, returned the money through a dispute.
Delivery is long, but the bag is quality, the sport strap is tiny)) the handbag itself is also compact, but cute, beautiful. Delivered without scratches and without damage
The bag corresponds to the description, came 6 days before Yekaterinburg. The order is completely satisfied. Thank you to the store, I will order more!)
Beautiful. As on photo
The order came 2 weeks before Samara, the quality is excellent
Good bag, fast Delivered
The bag was slightly damaged and with traces, there is a small scratch on it, which also upset.
Good qulity. Two straps in the kit. I thought that it would be larger in size. A small neat handbag. Recommend!
shipping took a long time cuz of Corona virus
The smell is smelly, I think it will fade
I did not receive the goods, probably with the pandemic covid and I was reimbursed.
Nice handbag. Small. Put Passport phone keys and lip gloss)