Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Terrific .... well write the
in is really nice
Great quality
Очень хороший матрас. Рекомендуем. Продавец отправил быстро, скорость доставки очень высокая. Спасибо продавцу!
Compact and lightweight
I lied to Visoka. Zroblenno. He's wearing a blow-up with a company, and he's got to go around. And I'll put the pillow close for 7-8 on top, right and right
Three minutes. Descend 8 Delivered quickly in 15 days
4300₽ for it, of course, expensive, but its functions perform, lying on the back and on the side does not crumble, in general it is very useful in the car.
item as described
Super
Thanks for such a good mattress. Shipped 3 weeks to Ukraine. Description is ok, this one will be for 2 not big persons in a tent. Pressure kept for 2-3 days normally. Good choice for summer hiking
Заказал 2.04.21. Пришёл 16.04.21. Надул и оставил на неделю. Пролежал, не сдулся. На нем не спали, потому как поведет себя в походных условиях не известно. В процессе эксплуатации в походных условиях будет видно чего он стоит.
The material very warm…
Wszytko OK
I received the parcel, everything is OK. My friend had the same thing down his seams, he said he must have pumped it. I pumped up, like norms, but it takes time to test.
Good mattress
Super good. Good product fast shipping
Mattress gun. Long doubted but was pleasantly surprised after the first night. During the night I did not go to bed comfortably.
Super
Delivery was fast during (16) day bed quality is very high thank the store for the fast delivery and protection of the shipment
Very nice, very good
All as in the description. Delivery three days before N. Novgorod. for the sake of the experiment slept at home on the floor, keeps well (my weight is 115 kg), sleep comfortably, but rustle
Recommend
Finish is also neat Lightweight and durable, four key Recommend
Well, lying on the side of its 100 kg, I certainly imitate it, but otherwise everything is OK. Good, quality goods