Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Came mats in Kiev for 3 nideli! quality super, I recommend
Супер,надеюсь не будет сдувать
We have denied as much as possible, the woven fabric is prieimna, do not rustle. For cholovika zstrostvo + 190 cm South, Hoha trochi vuzenky. It's easy to inflate and so it's easy. I look like a top.
Достаточно быстро приехал. Компактный, надувается быстро. Сдувается быстро. В полевых условиях не тестировали, но дома сутки пролежал и не спустил. Шуршит, возможно кому-то это будет помехой для сна. Цвет яркий. Описанию соответствует.
Доставка НП за 30 дней. Вес с насосом 600 гр.
Goods arrived as described, high quality materials, fast delivery, will buy again in this store.
The product is very accurate but delayed in the arrival of the product
Quality mattress, like all that this manufacturer does, is ideal for outdoor use, light enough
Everything is perfect. Lightweight and nice color.
Very fast shipping, recommend.
The shipping was super fast and the product is excellent quality. I am quite satisfied.
seems good. fast shipping. ok!
100% recommended, very fast shipping.
Very much in size in the folded form and how convenient it is to lie on it). It remains only to check in the hike how well they isolate/protect from the cold.
It seems normal, the hike will show the quality
<2en> shipping time took less than I expected, 15. The day reached my hand. <2en> a quality product.
Super camping mat.
Very prompt store. Pleasantly surprised. On the Eve NG 10 days since the order. The quality is excellent. The only doubt in the strength of the shell. We are waiting for summer to check in hiking conditions) karemat tired of wearing the size of a backpack.
Loaded after 3 days. I received it after 18 days (LT). That's very good. A quality, practical item that suits me. The store is neat, I recommend to everyone. Thank you
Cool mat, durable, lightweight, compact.
The actual product description has two different weights listed for the mat - around 550g and 650g. I purchased based on the 550g, hadn't even seen the second weight in the description until the mat arrived and I weight it. It's actually 670g. Still light, but the description is ambiguous and not accurate.