Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good sleeping bag. Nice fabric. Just in size. On my height 173 cm took L. everything is perfect.
Good.
Delivery is just lightning equipment-2 weeks of total! And in Ukraine, the parcel drove a week. Sent to the ukrpochty department and notified to Viber + from me took an additional 45 UAH for delivery ukrpochta. But I'm still happy: the quality of the sleeping bag is excellent, the seams are snake norms, the straps slightly pull it to size.
The quality of the norms, the description corresponds, in the case did not test yet. It was 12 days before Yekaterinburg.
Excellent quality and materials and tailoring. Very beautiful, everything is excellent! But the declared temperature of comfort does not correspond to realities) the first test showed that the sleeping bag is in warmer weather.
Nice sleeping bags. And the bags are good.
The description is accurate, inside is quite spacious and warm. The material is very pleasant to the touch, almost odorless.
Delivered quickly. The goods is according to the description
Sleeping bag liked, warm and pleasantly tactile.
Try and post-olive. Well has arrived.
Sleeping bags of good quality, pleasant. Connected with each other. Me and the daughter are placed freely. The parcels came quickly, all the way tracked. Thank you, I recommend.
It's super. Take it, you will not regret it!
The store is unsociable. Wrote him to send a sleeping bag with the right zipper, the seller read the message, but did not answer anything. As a result, the bag came with a left zipper
I ordered 2 bags, do not smell like one, they are sewn qualitatively. About cotton, great doubts, but the fabric is pleasant to the body, without creaking. Ordered 400. Thick, voluminous, for hiking are heavy. On the temperature regime did not check. But in the mountains we ride only in the summer, I think it's enough, by the way, a separate zipper in the legs, you can unzip. Delivery 2 months day to day. There were problems with tracking. Sent the store quickly, but then 1,5 months of silence, by China was not tracked, worried, but the seller answered questions, in Russia 2 weeks with a clear message. In general, bags and the seller is very pleased. Good product, I recommend.
Came safe. The quality is excellent. The seams are good, the threads do not stick out. Lightning at first glance is strong. No smell. Inside the sleeping bag is a nice cotton lining. I think for spring of summer and autumn just right. We'll check this season.
Thank you)
Everything is fine! Thank you
Sleeping bag is good, warm. The material is pleasant to the touch, the threads do not stick out, the lock works without complaints. I took for summer nights and so decided to take the average option-M300. Even probably hot. The store sent quickly, the quality of the sleeping bag at altitude, everyone is happy. I recommend taking it.
Very cool sleeping bag, quality. Went to Ukraine for 12 days (new mail).
Quality is good, sent with the wrong zipper
Come quickly. I will check in May.
The bag is warm, the weight matches, came with an unstitched seam, but the store compensated after here the second side will order
Delivered quickly, visually the quality corresponds to the description.
Comfort temperature was -4 at the description, in the bag reads +1. But bag feels like good quality.
Oooooochen long went sleeping. Ordered on January 20, received March 16.