Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@megasellshop.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@megasellshop.com
Finally got my bag! Very fast delivery, looks warm enough, made qualitatively.
He's so cool. Shipping plus Shcha week +- I test in nature and write more, but for some reason I do not doubt that the sleeping bag will show itself perfectly
Для такого спального мешка комфортная температура в районе 15. В +5 уже не грел совсем.
Goods super-O.K, recommend shop.
Super quality. Recommend, zakupię one more.
Really good. Very good product. I recommend
Delivery is fast, sewn qualitatively, in appearance and to the touch the sleeping bag is warm, we will see in the field. Thank you store!
Thank you store. All right, during, without delay. I am pleased. The product corresponds to the description. Joyfully what I expected, that's exactly what I got. It reminded me of the Bible, where God promises to make a new world on Earth without disease, without old age... I am sure that this will also correspond to the description.
A good sleeping bag for the quality of manufacture. Zippers work well. In the "combat" conditions has not yet checked, because. I can't say anything at the temperature yet.
great! warm and cozy!
Хорошие спальники. Минус за неидеальную состыковку двух спальников (см. фото). Производителю есть над чем работать.
Everything is fine, it came fast enough. The product corresponds to the description, while the truth is convenient, warm, very much.
The sleeping bag came quickly, the quality is good, but... Weight 1,7 kg, and in description 1,5.
заказ оформили быстропродавец общительный хорошо идёт на контакт, продовца рекомендую..! второй спальник буду заказывать однозначно у него!
It seems warm. I'm going camping in May. If I do not forget, I will write the result.
Everything is fine, very fast delivery! The sleeping bags look warm, I think about 0 will be comfortable to sleep. In the folded form of course quite voluminous and heavy, not for hiking exactly, but on the car if you drive then excellent!
Sleeping bag for the summer. Sewn well, you can use it. Quite compactly can be folded. Model u250.
It came in 12 days, the store is excellent and communicates well
Perfeito, bem quentinho, ainda tenho que testar no meio do mato, mas acho q com o nosso clima brasileiro deve se sair bem, não fui taxada
It reached Tchaikovsky 18 days. Good sleeping bag but big
In general,: I ordered a green color, and the store sent and confirmed and even the track code was assigned. But suddenly the delivery was canceled, then I contacted the seller, said that the colors of the Green no and there is a brown one, I said-let's brown and I care the delivery delivery The seller is good! Sent quickly and after 10 days I received the parcel. All is super)
Before Tyumen for a week with a small. I'm 178, weight 92 with fat. Tried on, quite comfortable, especially liked the fact that at the level of the shoulders there is a roller that provides tightness. The hood is pulled so that it feels like a cocoon. Along the lock there is a roller that ensures tightness. The weight turned out to be 1.72 kg, not light, but I'm satisfied with the cost savings, it turned out to be 29*29 cm (in the photo it is possible))
Waited for 16 days while the store will send the parcel, relying on the fact that there is no sleeping bag! So before ordering, specify the availability. The sleeping bag itself came quickly, two weeks to Novosibirsk!
Fast enough. I got in without problems (100 kg, height 179), inside pleasant to the touch coating There is not enough opportunity to zip up the hood, and so an excellent sleeping bag for the summer in the middle strip of Russia
For your money, the quality is excellent!