Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I took it on the recommendation of friends who experienced in May in the mountains (the cold from the ground does not pass, if it blows, then only one layer that on the ground you you you There's a little smell. Delivery 2 weeks. To mail
Lightweight and good quality!
Excellent Hermo bag, bought first of all as germo and plus for an extreme case if the pump fails. Mattress 200 х135х16 really long for them to swing but maybe.
OK
В Украину заказ пришел за 2 недели! Коврик симпатичный, выглядит качественным и надежным. Легкий, в сложенном виде - компактный. Клапан хороший - за двое суток не спустил (причем, одну ночь я на нем спала). Лежать на нем удобно - и по мягкости, и по размеру. Но вот в том, что он будет тёплым - сомневаюсь. Скорее всего, это летний вариант. Подушку для надувания не брала, легко надувается губами минуты за 2-3. В наборе - кусочек материала для ремонта, резинка для стягивания и мешочек для хранения. Товар и продавца рекомендую.
The goods reached Moscow in 12 days. There are no questions about packaging and quality. The only thing confused is that the mattress seemed denser in the photo than in reality. And can burst if sharp objects fall under it. in principle, its price justifies.
So far OK. I haven't tried the tent yet. As a night, I will complement the review!
The order came to Peter in 8 days! Very fast! The quality is pleasantly surprised, a good mat. If you lie all over the body-comfortable, soft, does not sell (my weight is 90 kg), but separately elbows or knees-of course the floor is felt. But it's all like this mattress. You lie still, like on a feather. Very comfortable! In the field, I have not yet tested-as I will check. Simple but at the same time like a reliable valve-but we will look at it I'm happy. In the photo, a mug for scale.
amazing
Excellent mattress, the cat could not destroy, which pleases.
Excellent quality I recommend
thanks for the fast delivery
Product Performance is fineness. Color glittered holding air exhaust is a flash and the exhaust pump with mouth harness power rhythm. Pump for weight in order to reduce the purchase did not with me Manual aspirated let you need to believe that being.
Отличный матрас, но есть некоторые недостатки. Нет ремонтного набора, что печалит, так как такого типа матрасы часто протыкаются во время похода. Нужно очень сильно постараться, чтобы запихнуть сдутый матрас обратно в чехол, чехол маловат для эксплуатации в условиях похода. Надувается ртом за минуту, сдувается за 2-3 минуты. Достойная цена комфорту)
Very fast shiping, Thnx!
It makes sense to take with a pump bag. He's a hermopackage. When the knee is pressed, it bends to the base. In the horizontal position of the body everything is fine, springs like a thick mattress. The material is slippery. There is no desire to test for strength.
Ok
Does not blow out during sleep, the mats under it to put everything, it will be necessary, on the first branch can get through, I hope it will last a long time
Excellent mat, weight 100 kg keeps well. On inflating-first inflated his mouth, then pumped the coat of arms. From the moment of purchase to the call of the courier in the door-4 days. Great store.
super, 0.66 kg
Not tested outdoors yet but for 190cm/90kg man seems to be a good fit.Inflates quickly. Repair patch attached.
Light and comfortable! Great thing!
I received it quickly and it is a good product.
I am very happy with both the store and this product. Everything arrived very quickly and exactly as described.
Compact, quality